Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Incoming Calls are not Working

Status
Not open for further replies.

mwag

Systems Engineer
Joined
Feb 28, 2018
Messages
12
Location
DE
Hi Folks,

While outgoing telephony is now working perfectly with my SBC, incoming telephony is not yet. In the case of incoming calls, these "rotate" between the SBC and SM and are not routed to the extension or the get acknowledged with a "busy". I see nothing at all on the incoming trunks from the CM. (Screenshot Attached).

The respective application is used in version 8.

Does anyone have any other ideas what I can check?
 
 https://files.engineering.com/getfile.aspx?folder=d40c1659-1916-4ade-8de7-02419d159e03&file=issue.png
Perhaps start by looking at the adaptation for the SBC in the SMGR and see if your DID numbers are set up there.
 
The adaptation looks good to me..
But I still can't explain the connection, why dozens of calls on the SBC/SM can be seen in the trace from a single call - or why these calls are occurring with error codes 486 and 404.
 
 https://files.engineering.com/getfile.aspx?folder=46bb34da-2296-4960-ae0a-30cdaa2a7de5&file=issue2.png
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top