Incoming Call Treatment Table Programming 2

[iggy1952]

I have an inbound DID range 214-981-9900 thru 9999 to an AT&T SIP trunking to SM. I need to correctly program the CM trunk-group incoming call treatment to change the 9900 to 9999 number range to 7900 to 7999 on our dial plan.

AT&T is sending in 10 digits and I am not sure how many digits to delete and insert in the incoming call treatment table in the CM trunk-group.



iggy1952

 

[dialtonebone]

Delete 7 insert 7 on anything matching 2149819?

 

[mattKnight]

depends really.

You could delete all and put all 4 digits for each extension. Although you'd need 100 entries.

A more sensible approach would be to delete 7 and insert a single new one... I'll leave it as an exercise to work out which digit to insert

or maybe delete 8 and insert 2?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[joe2938]

@randycarroll you mean delete 7 insert 214-981 right

 

[AvayaTier3]

Like Randy said:

Below example with one entry will work for 2149819000 - 2149819999 and send calls to 7000 - 7999
incoming call on trunk-group 1 to 2149819000 - 10 digits incoming from provider
CM to delete first 7 (2149819) leaves last 3 (000)
insert 7 in front of last 3 (000) sends call to 7000

change trunk-group 1                                            Page   3 of  22
                       INCOMING CALL HANDLING TREATMENT
 Service/       Called    Called        Del  Insert           Per Call  Night
 Feature         Len      Number                              CPN/BN    Serv
 tie              10  2149819           7    7
 other            10  2149819           7    7
 public-ntwrk     10  2149819           7    7

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[iggy1952]

AvayaTier3,

Thank you.

iggy1952