incoming call in ISDN

[dhibsystel]

I have ISDN line.

I configire a trunk group type ISDN.

I want route a call to huntgroup.

Where I can configure it ?

many thanks

 

[wilsontec]

when you in cm version , you can use command "change incoming-handle trunk x " to modify destination.

old version g3i you can modify in trunk-group form at third page.

 

[dhibsystel]

I have an Old G3R release 11

for exemple I want to route call to VDN or Huntgroup.

how I can put it in third page ?

 

[Mitch672]

change trunk x", where X is the trunk group of your ISDN PRI. You should have an "incomming call handling" page there, which will let you take any inbound #, and delete/insert digits, so you can send it to any number you want.

mitch


AVAYA Certified Specialist

 

[SF0751]

Do you want to route ALL of the calls on the ISDN line to the VDN/Hunt Group, or just calls coming to a specific number or numbers?

Susan
"An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."
- Anatole France

 

[wmainc]

The first thing you need to know is what digits you will be receiving when this call comes in that you want to route. Those digits are what are used to route the call in the system. For example, if you receive the digits "1234", then you will either need to create a VDN or hunt group with "1234" as the extension. If the digits you are going to receive don't work in your dial plan you can either ask the provider to send different digits that do work (easiest option), or manipulate the digits in the trunk group.
Look on page 3 of your ISDN trunk group. You should see a form that allows you to enter the digits that are coming in, the number of digits you want to delete, and the new digits you want to insert in their place. So, you should be able to say that when digits "1234" come in you want to delete 4 digits and replace them with "5678".

 

[dhibsystel]

Ok, for example I have an ISDN line, the incoming number is 71166800 to 71166899.

If the external caller dial 71166801 the call is routed to extension 1000
if the caller dial 71166805 the call is routed to extension 1001

 

[dhibsystel]

any one have an idea

 

[SF0751]

There are a lot of possibilities.... VDN/vector, coverage path, etc. Call these numbers from an internal station, using "list trace station xxxx" and post the results.

Susan
"An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."
- Anatole France