IIS 5 website stops responding

[bcraig]

Hello!

I have IIS 5.0 on WIndows 2000 server, and almost religiously every week, one of the websites listed in the console stops serving pages. IIS itself is fine, the server is not experiencing any CPU or memory issues I can see, however if you try and load up the website, I get page can not be displayed. As I mentioned, everything looks fine in the IIS console. If I reboot the server, all is fine again for another week (or thereabouts). THe server has all the latest service packs installed. Does anyone have any ideas what may be causing this?

 

[koquito]

Did you check if the server is running with free resources (memory, CPU, hard drive Space) or not?

A+, MCP, CCNA
marbinpr@hotmail.com

"I just know that I know nothing"
Socrates (469-399 B.C.E.)

 

[bcraig]

Hey koquito;

Yes, as mentioned in my first posting, I see no issues with CPU usage or memory usage (when I log in, it is sitting at between 7 an 14% usage). There is about 2GB free hard disk space. I am completely baffled.

 

[koquito]

well, one thing is when you are logged in, and the other is when that "page can not be loaded" happens. BOth things can change dramatically (memory, page file).
Are you on a multiple domain active directory?
Did you check event viewer? before and after it happens

A+, MCP, CCNA
marbinpr@hotmail.com

"I just know that I know nothing"
Socrates (469-399 B.C.E.)

 

[bcraig]

I just checked the event log for the last crash, and I am getting "IIS Admin Service terminated unexpectedly. It has done this 1 times. The following corrective action will be taken in 1 milliseconds: Run the configured recovery program".

I will set up tracers to see what the usage is at the time of the crash, but I am suspecting nothing out of the ordinary.

I am not on an active directory domain. This is just a stand alone web server that is attached to an NT4 domain.

 

[koquito]

It is a good idea to use tracers, I was close to tell you that.

A+, MCP, CCNA
marbinpr@hotmail.com

"I just know that I know nothing"
Socrates (469-399 B.C.E.)

 

[bcraig]

I have found a number of other articles with EXACTLY the same issues, and the same error messages in the event viewer. I am going to try some of the things they suggest, and I will let you know. Thanks for the help!

 

[koquito]

My pleasure..let us know

A+, MCP, CCNA
marbinpr@hotmail.com

"I just know that I know nothing"
Socrates (469-399 B.C.E.)

 

[iisguy]

99% of the time, this is because the code running in the application is buggy. If the IISAdmin service terminates unexpectedly, the application is probably running in Low application protection. Move the website to High Isolated and see if that prevents the IIS Admin service from crashing. It will not keep your applicaiton working, but if the IIS Admin service has actually faulted and is not running, then nothing on IIS is working.
-brett hill
iistraining.com