Hello everyone,
I have this request from HR. Is it possible?
"I would like VM accounts for them but there should be no way the can get to our attendant/operator. If they hit "0" it should just leave them in VM."
On my first try: I have tried to change the covering extension to the same subcriber'extension so the call goes back to the same numb, but then the call is automatically rerouted to the attendant.
On my second try: I have modified a COS and changed the permissions type to none.(no Call Answer - Voice Mailbox only), but now I can not leave messages... this the cos for those extensions.
***********************************************************
CLASS OF SERVICE
Name: class11 COS Number: 11 Modified? y
Addressing Format: extension
Login Announcement Set: System
System Multilingual is OFF Call Answer Primary Annc. Set: System
Call Answer Language Choice? n Call Answer Secondary Annc. Set: System
PERMISSIONS
Type: none Announcement Control? n Outcalling? n
Priority Messages? y Broadcast: none IMAPI Access? y
IMAPI Message Transfer? y Fax Creation? n Trusted Server Access? y
INCOMING MAILBOX Order: fifo Category Order: nuo
Retention Times (days), New: 10 Old: 10 Unopened: 10
OUTGOING MAILBOX Order: fifo Category Order: unfda
Retention Times(days),File Cab: 10 Delivered/Nondeliverable: 5
Voice Mail Message (seconds), Maximum Length: 300 Minimum Needed: 32
Call Answer Message (seconds), Maximum Length: 120 Minimum Needed: 8
End of Message Warning Time (seconds):
Maximum Mailing Lists: 25 Total Entries in all Lists: 250
Mailbox Size (seconds), Maximum: 1200 Minimum Guarantee: 0
************************************************************
Is there anything that I am missing? to change? anything that I could do to make this happening?
Please help!!!..
Any advice is welcome.
Thanks,
Zulma
I have this request from HR. Is it possible?
"I would like VM accounts for them but there should be no way the can get to our attendant/operator. If they hit "0" it should just leave them in VM."
On my first try: I have tried to change the covering extension to the same subcriber'extension so the call goes back to the same numb, but then the call is automatically rerouted to the attendant.
On my second try: I have modified a COS and changed the permissions type to none.(no Call Answer - Voice Mailbox only), but now I can not leave messages... this the cos for those extensions.
***********************************************************
CLASS OF SERVICE
Name: class11 COS Number: 11 Modified? y
Addressing Format: extension
Login Announcement Set: System
System Multilingual is OFF Call Answer Primary Annc. Set: System
Call Answer Language Choice? n Call Answer Secondary Annc. Set: System
PERMISSIONS
Type: none Announcement Control? n Outcalling? n
Priority Messages? y Broadcast: none IMAPI Access? y
IMAPI Message Transfer? y Fax Creation? n Trusted Server Access? y
INCOMING MAILBOX Order: fifo Category Order: nuo
Retention Times (days), New: 10 Old: 10 Unopened: 10
OUTGOING MAILBOX Order: fifo Category Order: unfda
Retention Times(days),File Cab: 10 Delivered/Nondeliverable: 5
Voice Mail Message (seconds), Maximum Length: 300 Minimum Needed: 32
Call Answer Message (seconds), Maximum Length: 120 Minimum Needed: 8
End of Message Warning Time (seconds):
Maximum Mailing Lists: 25 Total Entries in all Lists: 250
Mailbox Size (seconds), Maximum: 1200 Minimum Guarantee: 0
************************************************************
Is there anything that I am missing? to change? anything that I could do to make this happening?
Please help!!!..
Any advice is welcome.
Thanks,
Zulma