IE Content Advisor 'not enough information' error?!

[PetitPal]

I'm trying to fix a PC for our local youth club. It is running ME and IE 5.5. Whenever you start IE it gives a 'Content advisor: not enough information. Go to ...blah, blah, blah... and check settings'.

If I check the content advisor settings everything seems OK; there is a rating system set up and so on.

I have tried altering some settings etc but the changes don't 'stick' (i.e.: I check a flag, exit IE, go back in and it's un checked).

I am logging in as Admin and can't see anything in the user set-up to prevent changes being made to the IE set-up; I have noticed a copy of that old windows 95 gem policy editor lying around on the machine but there are no accounts set-up in it so I can't see it having any effect...

Does anyone have any ideas at all?

Thanks!

PetitPal.

p.s. The perils of working in the software industry, eh? "Oh my husband's a programmer... he'll fix that...." *grins*

 

[PetitPal]

Worked it out myself! =)

Having re-checked the Knowledge Base this is, seemingly, a known issue and means that the ratings.pol file has become correct.

=)

PetitPal.

 

[Guest_imported]

Run RegEdit

HKEY_LOCAL_MACHINE
SOFTWARE
Microsoft
Windows
CurrentVersion
Policies
Ratings
This is where the Content Advisor Password is stored.

Delete the entry in the right window called "Key".
Reboot

 

[PetitPal]

Thanks, but I found out the answer anyway - Microsoft just say delete the rating.pol file and re-start ie; which, suprisingly enough, works nicely.

Thanks anyway though!

=)

PetitPal.