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IDR Authentication to connect to server failed

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mohamdr

Technical User
Sep 21, 2001
626
BH
Hi

I am trying to IDR a remote win2003 server of course with
Bootable CD and when it asks for BE Media server it gives
error If I enter media server hostname but it works fine
with if I use the IP.

I have a DNS in my Network and the machine require to recover
is using the DNS for resolution.

any Idea why it doesn't accept hostname?


the other problem if I proceed in IDR wizard it show the partitions
to be recovered and then it try to create three job for each partition and then it give the error

"Authentication to connect to server failed"

and when I go to backup server I was able to see the jobs are created
with the erros access to Remote agent deied.

any idea why it give this error? and which Authentication it require
here

both servers are part of workgroup and I have the account for the machine I want to recover in logns accounts list as a common account


I have tried this more than once and getting the same error


Your quick feedback is appreciated
 
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