all post are correct, rrb is an outbound prompt, i wouldn't dis the dm since you only have the one. but i would ld 60 disi x on the frist loop, that is disable when idle, it takes trunks down after they go idle.. make sure the provider is pointed to both pri's.. .. as soon as the second pri starts taking calls enll x in 60.. have you gotten reports of inbound busy?
john poole
bellsouth business
columbia,sc