I was trying to get the RAD device to work with the remote tools. I would make the connection to the device but then the software wouldn't allow me to use the feature button to put in the passcodes. I ended up rebooting the device and then it worked, I guess if all else fails...
I hadn't used the remote tools before so I want' sure how it should work and the person that put the device in, didn't leave any documentation.
But thanks..!!