I COMPRESSED MY HP HDRIVE - PROBLEMS OCCURING

[1610]

I live in Jamaica and I am having a difficult time in getting HP to help me with my problems. I have a HP Vectra Series 500 which is 5 years old (can't afford a new machine). I have compressed my drive to get more disk space now I have a multitude of problems. I attempted to uncompressed but Diskspace 3 stops at 3% in the middle of the uncompress operation. Will not budge.

Since I can't get around it I have decided to format my hard drive. Before I do this I wish to know if I can recover the software that HP had pre-install at the time time of production. I have a Product Recovery CD-ROM. It does not tell me if software will be recovered if I format the drive. Please help! [sig][/sig]

 

[Karl Blessing]

if you format the drive, you will lose everything you have put on it, exactly how big is the drive, and how much memory of stuff can you back up, if you had a Zip Drive or a CD burner, i would back stuff upto that (But I Doubt you have either) but run scandisk on your drives, then try to uncompress them. also what operating system are you running, I'm guessing 95, Since you said it was DriveSpace version 3, I never compress my drives, not ever, too much risks, and it makes the computer very very slow. [sig]<p>Karl<br><a href=mailto:kb244@kb244.com>kb244@kb244.com</a><br><a href=

http://kb244.com>

</a><br>Experienced in : C++(both VC++ and Borland),VB1(dos) thru VB6, Delphi 3 pro, HTML, Visual InterDev 6(ASP(WebProgramming/Vbscript)<br>

http://www.brainbench.com/transcript.jsp?pid=629151

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[Karl Blessing]

oh also, even if your computer is old, you can look into buying a Maxtor or westerndigital harddrive, both have utilities that'll let you use big drives on older machines that have bios that might not be able to read the full drive, I have a 61Gig Maxtor drive for about 190$, you can get a 30 gig for almost under 100$. [sig]<p>Karl<br><a href=mailto:kb244@kb244.com>kb244@kb244.com</a><br><a href=

http://kb244.com>

</a><br>Experienced in : C++(both VC++ and Borland),VB1(dos) thru VB6, Delphi 3 pro, HTML, Visual InterDev 6(ASP(WebProgramming/Vbscript)<br>

http://www.brainbench.com/transcript.jsp?pid=629151

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[edfair]

On all that I have worked with, the preinstalled stuff reinstalls correctly. Comes out looking just like it was when HP boxed it up.
You'll have to get into the bios settings to change the boot order, then when you're done go back in and change it to what it should be. [sig]<p>Ed Fair<br><a href=mailto: efair@atlnet.com> efair@atlnet.com</a><br><a href= > </a><br>Any advice I give is my best judgement based on my interpretation of the facts you supply. <br>
Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.<br>
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[hafwit]

Ed is correct (I work for HP). The Recovery CD will work fine so long as the drive is clean. I would fdisk the drive to be certain, then load the Recovery CD. Run a recovery only, as the fdisk will do a better job formatting the drive than the CD anyway. If, for any reason, the CD will not work, you can get a new set through HPDirect at 1-800-387-3154. Part # is probably 5011-1855, but it depends on the exact model. Cost is approx. $9-14 Cdn.

As for difficulty with HP helping you: you *are* out of warranty. Call 800-999-1148 for fee-based support...provided we can't provide you with the answer...



Am I Bright Or What? I'm in the Top 97% of My Class! ;-) [sig][/sig]