I cannot access my router "Sonic Wall Login" Help 2

[broncokid]

problem details:

When trying to log into LinkSys router, I am
taken to a "Sonic Wall Login site" Is this part of internet service priovider? I cannot access my router. What cam I do? Thanks

 

[SonicWALLInstructor]

HI BroncoKid

I have a strong feeling that maybe you are connecting to the SonicWALL Router IP instead of the Linksys (some routers default address conflicts with live addresses)

Try these steps to see if you are really connecting to the Linksys:

1) Go to Start > Run > type CMD
2) In the command prompt window type PING and add the linksys address (ex. 192.168.1.1)
3) When the command is finished type the command arp -a and match the Internet Address you earlier "pinged" with the Phyiscal Address.
4) Look on the bottom of the Linksys router for the MAC Address and see if it matches your "ARP" findings. if it doesn't then that Internet Address isn't the Linksys.
5) Take the network cable connected to the internet and plug your pc/laptop directly into the Linksys port. This should allow you to connect.
6) Choose a unique IP address for the Linksys.

Or maybe your puny Linksys Router got beat up by the Big Bad SonicWALL and SonicWALL took the Linksys IP... G-UNIT!!!! hehe.



Roger L White CISSP, CISA, CISM, GSEC
Certified SonicWALL Instructor
Security Team
Invenio Technology
(212)244-4994 ext. 715
(917)326-0386
Need Help call anytime.

 

[SonicWALLInstructor]

Hi Broncokid, just following up on your post to see if my suggestion helped you.

Roger L White CISSP, CISA, CISM, GSEC
Certified SonicWALL Instructor
Security Team
Invenio Technology
(212)244-4994 ext. 715
(917)326-0386
Need Help call anytime.