Hunt Group Voice Mail

[ChrisWJackson]

Hi. I have a MICS 5.1 and a Norstar Flash 2.10. I have AA to pick up after two rings. When the AA picks up I have two options on the CCR tree. Option 1 goes to hunt group 01 ext 777. Option 2 goes to hunt group 02 ext 778.
I have extension 105 in hunt group 01 and it has the voice mail for that group and ext 109 is in hunt group 02 and has the voice mail setup for that group. Problem is the voice mail is not picking up in the when the group is ringing. How do I set up a voice mail for a group of extensions?
Thanks for any help.

 

[hawks]

Set up a mailbox for 778 & 779, then set the Overflow for each Group to the main vmail DN.

 

[jerryreeve]

reason for the above is that hunt group members will not forward a hunt group call to VM. but the VM itself can overflow to Voicemail.

you might have to use remote message notification to let someone in the hunt group know that there is a message waiting.

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'Rule 29', "The enemy of my enemy is my enemy's enemy. No more. No less."
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JerryReeve
Communication Systems Int'l
com-sys.com

 

[ChrisWJackson]

Hi, Thanks to the both of you for the help.