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Hunt group to nite destination & VM

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techguy137

IS-IT--Management
Apr 28, 2008
36
US
Hello all & thanks for reading this.

I have a Definity G3si V12 and I am trying to send calls to a nite service destination extension with VM. The VM is an Intuity Audix. The nite service destination is 277 and this is in the hunt group as that. There is a voicemail box setup in Audix for this extension. My problem is that everytime it the nite service is turned on it goes to a recorded name for extension 202 and then rings that phone. There are no cover paths in the hunt group and all members of the hunt group are plain analogue stations with no cover paths or VM boxes.

Any help with this would be greatly appreciated!
Thanks
 
Code:
You may want to check the Audix routing 
example is below.

display auto-attend-routing routing-table                            Page 1 of 2
                         AUTO-ATTENDANT ROUTING TABLE
                         Routing Table Administration

  Incoming Called       Business  Holiday     Day        Night      Alternate
       Number           Schedule  Schedule    Service    Service    Service
                                              Mailbox    Mailbox    Mailbox
100                     bus1      hol1       125        100
125                     bus1      hol1       125        100
127                     bus1      hol1       262        262        262
380                     bus1      hol1       167        167        167
change auto-attend-routing routing-table                             Page 1 of 2
                         AUTO-ATTENDANT ROUTING TABLE
                         Routing Table Administration

  Incoming Called       Business  Holiday     Day        Night      Alternate
       Number           Schedule  Schedule    Service    Service    Service
                                              Mailbox    Mailbox    Mailbox
100                     bus1      hol1       125        100
125                     bus1      hol1       125        100
380                     bus1      hol1       167        167        167
380                     bus1      hol1       167        167        167
display subscriber 380                                               Page 1 of 3
                                 SUBSCRIBER

         Name: CLASSIFIED                             Locked? n
    Extension: 380                                  Password:
          COS: autatt                          Miscellaneous:
Switch Number: 1                          Covering Extension: 000
 Community ID: 1                           Broadcast Mailbox? n
Secondary Ext: 167
 Account Code:

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
Thanks for the reply!
The station in question was not in the routing table. However when i added it I get a message that says attendant services not available, please disconnect and then the VM hangs up. Im missing something & im not sure what it is
 
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