Hey BigGuySmall,
We had cc:Mail and I never did figure out how to view HTML e-mail in it. Even when using the Outlook client, it still never worked. With the rise of HTML e-mail, and the fact that cc:Mail is a prime candidate for being used as a SPAM relay, along with the fact that IBM/Lotus no longer support it, we were forced to abandon cc:Mail. It was cheaper for us to outsource our e-mail to a local ISP than to upgrade our cc:Mail to Exchange. No more users complaining that they can't view their e-mail and no more SPAM hassles for me too!