HP 4600 1

[MHKG]

My HP 4600 is gives me horizontal blue lines on the right half of my prints, spaced about 1 inch apart. I'm thinking it's from the fuser, but I can't find the problem? The carrier is clean. Does anyone have any solutions or direction for me? Thanks.

 

[gbaughma]

That doesn't sound like a fuser... that sounds like your Cyan cartridge. I'd take a look at the transfer roller on the cartridge, and see if there's something on it (a scratch, etc.)



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

 

[MHKG]

Thanks Greg. This of course was the first thing I looked for. But could find no marks or fault with the cyan roller. Any other ideas?

 

[Sweg]

Print the PQ pages from the diagnostics menu to see if there are any problems with the cyan or any other cartridges. Also check that the transfer belt is clean.

If there is cyan toner on the transfer belt you should exchange the cyan cartridge (probably leaking) and clean the transfer belt with a loth free cloth.