Sorry for the cross post but I posted in the HP Printer section and have not received any suggestions and I'm trying in the broader forum to see if anyone can help. I'm kind of desperate!
---------------------------------------------------------
I have a Laserjet 4000 that I am working on. It will not read paper out of tray 2 (the large tray under the printer). When it was attempting to feed paper it would give a 13.2 error (jam) and paper would just be starting to feed. Mostly it gives a 13.1 error. I have replaced the drive gear assembly and just replace the complete paper feed assembly (rollers & all)in the large tray. I hear the selonoids activating when it is told to print or a test page is requested but gears do not turn to feed the paper (they do move easily so it does not look like they are bound up). Tray 1 works fine all but slow and with limited paper reserve. This problem seems to have been going on for about a year before I inherited this problem. The printer has about 1.4M prints on it. Everything seems to be properly put back together & wired correctly, so what am I missing. It seems like a timing issue (maybe) or someting may be bound up that I'm not seeing or is it a sensor that has gone bad? The only thing I have not tried is a new toner cartridge because I do not have one but like I said, tray 1 works. HP & all the sites that talk about this error have not been of any help except for saying to replace the parts I have already replaced. Anyboby have any suggestions, help or advise (no I can not throw it out the window as much as I would like to). This one has me stumped!
---------------------------------------------------------
I have a Laserjet 4000 that I am working on. It will not read paper out of tray 2 (the large tray under the printer). When it was attempting to feed paper it would give a 13.2 error (jam) and paper would just be starting to feed. Mostly it gives a 13.1 error. I have replaced the drive gear assembly and just replace the complete paper feed assembly (rollers & all)in the large tray. I hear the selonoids activating when it is told to print or a test page is requested but gears do not turn to feed the paper (they do move easily so it does not look like they are bound up). Tray 1 works fine all but slow and with limited paper reserve. This problem seems to have been going on for about a year before I inherited this problem. The printer has about 1.4M prints on it. Everything seems to be properly put back together & wired correctly, so what am I missing. It seems like a timing issue (maybe) or someting may be bound up that I'm not seeing or is it a sensor that has gone bad? The only thing I have not tried is a new toner cartridge because I do not have one but like I said, tray 1 works. HP & all the sites that talk about this error have not been of any help except for saying to replace the parts I have already replaced. Anyboby have any suggestions, help or advise (no I can not throw it out the window as much as I would like to). This one has me stumped!
