How to Update Call Forward External Telephone number

[whhertel]

Hi I'm new to the forum, and am coming back to programming Nortel PBX's after many years away. I am looking for some help with updating the external phone number that is call forwarded from a phantom TN.

Using LD 20 I found the existing TN and the phantom TN associated with the external call forwarded number. The user is no longer employed with us, and a new employee is taking over that extension. I can't find where to change the external forwarded number to the new employee's cell phone number. Any suggestions or help would be appreciated.

 

[phones1]

ld 20

Req:CHG
Type: 500
TN: xx xx xx xx
ECHG: yes
Item: DCFW X yyyyyyy (X= number of digits in forward to number, y= destination number including external access code)


Good luck

Remember if it doesn't work hit it harder

Scott UK

 

[Firebird Scrambler]

I recently posted this on a different thread a couple of weeks ago. Hopefully the part lower down will explain what you need to do.

############################################################

The phantom loops are set up in LD 97, and these days the format will probably be based on the large switch format, but I have added in the older Option 11c guide for reference.

The Phantom TN is built in the same way as a standard 500 analogue set, but a few minor differences.

You need to have the following CLS set,
CFXA if the forwarded DN is external
SFA for allow more than one number at a time to be forwwarded
FNA to allow the DN to be changed by using the RCFA FFC feature.
SCPW to be set when using the RCFA FFC feature.

When adding in the set, make sure under "FTR" that you have DCFW following by the number of digits to be dialed and then the actual number to be forwarded.

Here is an example below of a Phantom DN

DES PAGERS
TN 063 0 00 02 PHANTOM
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 7719 0 MARP
AST NO
IAPG 0
HUNT
TGAR 0
LDN NO
NCOS 1
SGRP 0
RNPG 0
XLST 0
SCI 0
SCPW 7719
SFLT NO
CAC_MFC 0
CLS CTD DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFA MRD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD UDI RCC HBTD IRGD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL SMSD ABDD CFHD DNDY DNO3
USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
FDSD NOVD CDMR
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
FTR DCFW 4 8719
FDN 8323
DATE 6 JUN 2002

############################################

In you case, you already have the Phantom DN configured and you have two choices.

If the SPCW passcode is already set along with CLS = FNA and that you have a FFC code for RCFA in LD 57, then you can change the destination from any phone connected to the phone system by entering in the RCFA FFC code followed by the DN and SCPW and then the new destination number and end it with #.

From the command line, just go into LD 10 and do a change such as this example below

>LD 10
REQ: CHG
TYPE: 500
TN 063 0 00 02
ECHG YES
ITEM FTR DCFW 4 7000
FTR (C/R)
ITEM (C/R)
REQ:

Print it off again to see if the changes were made OK.


Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[phones1]

sorry forgot to add

ITEM: FTR DCFW x yyyyyy

its one of those things you type on auto pilot

Remember if it doesn't work hit it harder

Scott UK

 

[Firebird Scrambler]

Ha-ha Scott. I do it all the time.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[whhertel]

It worked! Thank you for all the help. I really appreciate it.