How to test an announcement board 1

[telular]

Hi All
I have an S8500 Avaya Media Server and I have two announcements boards, TN750 and TN2501 (VAL-ANNOUNCEMENT), The most of the announcements work fine, but I don't know why I can't hear some announcements, the records weren't deleted from the board, but when I dial the announcement extension, I just can't hear the message, I'm afraid that other messages could disappear, so I would like to know if, first, there is a way to know if is something wrong with my boards and second, If there is a way to backup my announcements because I'm pretty sure that the messages weren't deleted buy I just suddenly can't hear it anymore.

Any Suggestion?

Thanks in advance

Thanks in advance

 

[AvayaTier3]

that is a bug

What is your tn2501 FW version
What is your CM software version




A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[4merAvaya]

Using VAL Manager you can back the TN2501. There is no way to backup the TN750 board.

Kevin

 

[inerguard]

If you have a TN750C you can back up the card to flash memory.

I'm assuming you have an older system and not G650 Gateways.

I's recommend you migrate any announcements from the 750 onto the VAL and stop using 750 boards.


[Started on Version 3 software 15 years a go]

 

[telular]

I'm not sure, but when I typr: List configuration all, in the Vintage field says: HW02 FW007, there is the information about the Media Server, so It is neccesary to update the Announcements board firmware?

Operating system: Linux 2.4.20-AV14 i686 i686
Built: Jun 25 09:13 2004

Contains: 02.0.111.4
Reports as: R012x.02.0.111.4
Release String: S8500-012-02.0.111.4
UPDATES:
02.0.111.4-10012 unpacked hot S8500B SAMP Installation Pat
ch
02.0.111.4-10218 activated hot SWUD for CM2.2


Thank you

 

[telular]

Thank you for your comments Inerguard, Well, my TN750 is a TN750C, and my gateways are G650, do you know where can I find a Manual in order I can Back up my boards?

thanks in advance

 

[AvayaTier3]

upgrade valboard to fw21,

temporary fix is to:

for the PN with the valboard that is silent when called.

Command: set tdm port-network x bus b
---------
There are several bugs with valboards, media gateway val
that were not fixed on any cm2 loads.

R012x.02.2.122.0 CM 2.2.2 QPPCN 1434B is newest cm2

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[telular]

Thank you very much, bsh, I'll try to get the firmware update and I'll try with the command that you suggested to me, exactly what to do that command?

thank you for your help