How to Route Dial 0 calls

[gphone]

Just removed the attendant consoles and I can't for the life of me remember how to route dial 0 calls. We need them to go to a station. How is that accomplished?

 

[gphone]

Actually, looks like we still have 1 attendant in a gaurd shack but we don't want dial 0 calls going there. Tried to re-assign through the dial plan to make it an extension but the system stated must remove from "super-retrievers" list first. What is that?

 

[dazling]

set 0 as ext on dial plan a and make 1 digit and then add station 0 as an export and then add coverage path to where you want calls to go, hope this helps
daryl

 

[gphone]

Hey Daryl, please see my previous reply to the post. What is a system super-retrievers list?

 

[gphone]

Well found the super-retrievers list under system paratmeters features and now I can change the dial plan so 0 is an extension. Thanks for the post