How to remove a corrupt email

[lengoo]

hi all
One of my users has a corrupt email in their mailbox. I can't remove it when I'm sat in front of his machine nor remotely through my mailbox... just says "unknown error". Backup Exec is failing now as it can't deal with the corrupt message.
I can't open, delete, copy, move the message.. can't do anything. I've looked on the web on how people can get rid of it but the only thing I found was for someone to export the PST, and reimport into a new mailbox.. it is not feasible for me to do this. Can anyone recommend another way?
Thanks

 

[Marcs41]

The Exmerge tool is indeed there to export to PST, and in that way fix the problem.
Why is that not an option for you?

Marc [santa2]
_{If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all.
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[lengoo]

I just figured that there must be an easier way to do this.. it's only 1 email that's corrupt. The users mailbox is over 2 gigs, this email is just 2kb.. any ideas?

 

[YannL]

Hi,

We got the same problem some days ago (windows/exchange 2003).
ExMerge couldn't handle corrupted messages either.
So we moved the mailbox to another information store checking the option to skip errors and it worked pretty fine.
The other solution is running ISinteg after having put the database offline which means you have to do it overnight or during the week end and pray you can mount back the db succesfully when isinteg is completed.

Yann