Hi... I was wondering if there is any way to pull specific information from a freeform text field. Wea re CR9.0, using Peregrine Service Center P4 database...
Here is an example:
(I want to pull the words SCAutomate and the 6 character code after it - every occurrence)
05/02/06 08:52:24: updated by SCAutomate nub141
30 - 45 a day
Update provided by Sam at 05/02/06 08:40:40 US/Central
Rick,
I will provide the specs and forward to the Client Interface Enhancment's Group for further review. How much time would this save you per month?
Thanks,
Dave
05/01/06 07:44:15: updated by SCAutomate hly26
I would like to see what the CSR is to complete this?
Thanks
Update provided by Dave at 04/28/06 17:04:49 US/Central
Rick,
I looked at this interface and there is no current option that can be turned on for this problem. Would you like to pursue programming for this interface to accomplish this task.
Thanks,
Dave
Update provided by Dave at 04/26/06 09:11:01 US/Central
Rick,
I do not believe that this logic can just be added to the report. Maybe there is a report that can be created that will contain all Merrill Accounts that have upcoming maturites. This is just preliminary thinking and I would have to search for this.
Thanks,
Dave
Update provided by Dave at 04/26/06 08:15:49 US/Central
Rick,
I will review this issue for you.
Thanks,
Dave
Update provided by Mike at 04/26/06 08:10:12 US/Central
Assigning this ticket to Dave for assistnance.
Here is an example:
(I want to pull the words SCAutomate and the 6 character code after it - every occurrence)
05/02/06 08:52:24: updated by SCAutomate nub141
30 - 45 a day
Update provided by Sam at 05/02/06 08:40:40 US/Central
Rick,
I will provide the specs and forward to the Client Interface Enhancment's Group for further review. How much time would this save you per month?
Thanks,
Dave
05/01/06 07:44:15: updated by SCAutomate hly26
I would like to see what the CSR is to complete this?
Thanks
Update provided by Dave at 04/28/06 17:04:49 US/Central
Rick,
I looked at this interface and there is no current option that can be turned on for this problem. Would you like to pursue programming for this interface to accomplish this task.
Thanks,
Dave
Update provided by Dave at 04/26/06 09:11:01 US/Central
Rick,
I do not believe that this logic can just be added to the report. Maybe there is a report that can be created that will contain all Merrill Accounts that have upcoming maturites. This is just preliminary thinking and I would have to search for this.
Thanks,
Dave
Update provided by Dave at 04/26/06 08:15:49 US/Central
Rick,
I will review this issue for you.
Thanks,
Dave
Update provided by Mike at 04/26/06 08:10:12 US/Central
Assigning this ticket to Dave for assistnance.