How to have a 9 SIP prefix

[photon33]

SIP trunk on a system with a dialout of 9, when users return an inbound call from the log it dials in error without the 9, can it work without building special short codes?





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Wash, rinse, repeat.

 

[kholladay]

You didn't list the type of phone.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M,
ACE Implement: IP Office
TIA-CTP, MCP/MCTS Exchange 2007
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[Bas1234]

If you have 56XX or 16XX you need to change the 46xxsettings.txt search for;

## Outside line access code
## The number you press to make an outside call.
## SET PHNOL 9

Remove the ## before the SET so it will look like;

## Outside line access code
## The number you press to make an outside call.
SET PHNOL 9

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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[Bas1234]

ps, reboot the phones so that they load the new 46xxsettings file.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[photon33]

excellent solution for an IP phone, unfortunately this is a 5410....





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Wash, rinse, repeat.

 

[Bas1234]

Then you need to add a new shortcode to the ARS and strip off the 9

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[Bas1234]

Or use the "Alternate Route" at the bottom of the main ARS, then you need create a new ARS. So if it can't find a ShortCode in the main ARS it will look in the "Alternate Route" and it will display "Wait for free line" after the timer expires it will go to the next ARS.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________