javedi said:
I too believe users do not need to know...
My entire career has been built on learning things I did not "need" to know - if your users are curious, you could help them to develop their own careers in ways they've never thought of.
Also, if your users learn about the technology, you get less simple work and can concentrate on the important stuff.
AND, if you can explain things in simple terms, you will get seen as the users' "friend" and as a serious expert - your career will benefit! The more respect you show to your users, the more you will be respected, and appreciated.
Oh, and most users aren't "simple users", just unfamiliar with the technology.
The whole TT ethos is about offering help to those who want to learn.
Most people here have benefited from that, it's only fair that we pass it on.
Rosie
"It doesn't matter how beautiful your theory is, it doesn't matter how smart you are. If it doesn't agree with experiment, it's wrong." Richard Feynman