How to add an extension to an existing line

[jdwells]

I need to find out how to change a key item on the phone to be a message number. I have some available adl lines that I plan on using, what are the commands.

 

[PERRYPJ]

DO NOT EVER COPY OR TRY TO COPY AN ACD PHONE, OF COURSE UNLESS YOU WOULD LIKE CORRUPT SOFTWARE

OLD ROLMEN WORKING ON NORTELS

 

[johnpoole]

your getting item again for additional changes, just carriage return back to your req prompt. i use disu 20 0 0 0
chg
2616
yes
key 0 nul


that make a acd phone, not a acd phone.. it will auto delete all acd pointers, i have done this 100 times without problems. always prt a phone, disu the phone the change it, then print it (that a old rolm trick).. to make it an acd again, add cls=agn or spv put key 0 back on, and your nrd etc keys that went away when you outed 0...

john poole
bellsouth business
columbia,sc

 

[coniglio]

JohnPoole, I have NEVER disabled a TN prior to making a change to it and have never had any problems whatsoever. Is first disabling the TN something recommended by Nortel? Were problems more prevalent with older software? All seventeen of my sites are on 25.40...