How to access other's folders

[karsh]

Hello
at work we are trying to access folder's in outlook for the design purposes of machines.
but in delegate tab, i added the person whose inbox i want to check, and did the same for the front person.
and when i try to open it, i get a message "unable to display the folder. the inbox folder could not be found"
Any ideas, whts the fix for it?
thanks

 

[joegz]

The person who's inbox you want to access needs to set you up as a delegate and then designate your permissions rather than you set him up as a delegate for your inbox.

Is that what you did? I wasn't sure by the description mentioned. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[karsh]

I am sorry if I was not clear enough.
In the other persons machine I am in the list of delegate and so as he in my list.
that user is added in the delegates list, but when i select that user my permissions tab is disabled.
so wht next I m suppose to try.
Thanks

 

[joegz]

I assume there is an Exchange server being used so then the question is are you set to have your mail delivered to a personal folder or to the Exchange mailbox?

You can't set permissions if mail is being delivered to a personal folder. Check this under TOOLS - SERVICES - DELIVERY.

Cheers joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[hchman]

How are you trying to opent the other users folder?? Are you going to File - Open - Other users folder?

 

[karsh]

Yes Hchman
I am doing that way only.

 

[hchman]

joegz is correct.

http://search.support.microsoft.com...11&iterationID=1&sessionID=anonymous|46242253

 

[karsh]

thanks hchman
now i can see the permissions tab enabled.