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How many call flows available on the 3300 ICP virtual
- Thread starter merlin215
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Sorry as I am a bit new here in the lingo dept as well , lol ...
In Unified Communications / Call Flows are set up for Auto Attendants
Do you know how many total I can get in the 3300 Virtual ware set up ?
I have about 15 now but I want to set up more for my inbound 800 #s in order to track the AA call peg counts for inbound calls to the Call Center via the AA's as to what digits they push as we do a TON of outbound campaign calls and receive a LOT of specified inbound calls . Just need to track them inbound .
Thx Kwb !
Appreciate the help !
In Unified Communications / Call Flows are set up for Auto Attendants
Do you know how many total I can get in the 3300 Virtual ware set up ?
I have about 15 now but I want to set up more for my inbound 800 #s in order to track the AA call peg counts for inbound calls to the Call Center via the AA's as to what digits they push as we do a TON of outbound campaign calls and receive a LOT of specified inbound calls . Just need to track them inbound .
Thx Kwb !
Appreciate the help !
Ok, I see the problem now.
Call Flows are configured on the Nupoint as part of the voicemail. This really has nothing to do with the 3300
Call Flows are licensed as Call Director Mailboxes.
There are 2 ways that I know of to determine your licensing.
1 - Login to the Console of the server using the root login
[ul]
[li]type the command getids -l[/li]
[li]The licensed feature you are looking for is # 320[/li]
[li]Looks like this, I have 40 licenses on mine[/li]
[li]320: [40] Call Director Call Flows Y Enabled[/li]
[/ul]
2 - Login to the console of the server with admin login
[ul]
[li]choose option for NPM console[/li]
[li]then system maintenance - S[/li]
[li]then Other options - O[/li]
[li]then utilities - U[/li]
[li]Then Display Optional Features - D[/li]
[li]This will generate an identical view as option 1[/li]
[/ul]
**********************************************
What's most important is that you realise ... There is no spoon.
Call Flows are configured on the Nupoint as part of the voicemail. This really has nothing to do with the 3300
Call Flows are licensed as Call Director Mailboxes.
There are 2 ways that I know of to determine your licensing.
1 - Login to the Console of the server using the root login
[ul]
[li]type the command getids -l[/li]
[li]The licensed feature you are looking for is # 320[/li]
[li]Looks like this, I have 40 licenses on mine[/li]
[li]320: [40] Call Director Call Flows Y Enabled[/li]
[/ul]
2 - Login to the console of the server with admin login
[ul]
[li]choose option for NPM console[/li]
[li]then system maintenance - S[/li]
[li]then Other options - O[/li]
[li]then utilities - U[/li]
[li]Then Display Optional Features - D[/li]
[li]This will generate an identical view as option 1[/li]
[/ul]
**********************************************
What's most important is that you realise ... There is no spoon.
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Got it ...
Thanks Kwb
I have about a hundred DID's that I need to track the Auto Attendants so that will work out well !
Also found out that we also have speech attendants enabled also ! I'll have to look into that !
Appreciate the help !
Rich
Thanks Kwb
I have about a hundred DID's that I need to track the Auto Attendants so that will work out well !
Also found out that we also have speech attendants enabled also ! I'll have to look into that !
Appreciate the help !
Rich
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