Hi.. we are on CR 9.2... running reports from Peregrine Service Center DB...
We have an array field called assignment history in Service Center - this field keeps track of all the department names a ticket has been assigned to...
We want to extract the first element in this array and put it on a report..
Tried researching some in the resources we have, but the best we can do is pull the first letter off using a formula: [{probsummarym1.assignment.history}][1]
Any help would be greatly appreciated...
We have an array field called assignment history in Service Center - this field keeps track of all the department names a ticket has been assigned to...
We want to extract the first element in this array and put it on a report..
Tried researching some in the resources we have, but the best we can do is pull the first letter off using a formula: [{probsummarym1.assignment.history}][1]
Any help would be greatly appreciated...