How do you increase The Mail Box size for VM pro Sever Edition

[NYSTECH]

My understanding that on Server edition the Mailbox size is now capped at 60 meg per mailbox. I need to increase that size and I also understand that it is a Linux command to do this but, I am not sure what file or command I need to do to make this happen.
Has anyone done this and if you can explain how it is done
I would appreciate it..

 

[tlpeter]

I think you can't to be honest and i wonder why as a voicemail message should be listened too and if these are so important then they should send it by email so that they can save it from there.

BAZINGA!

I'm not insane, my mother had me tested!

 

[Greybeard191]

at one Avaya training session I was at, it was shown that there was a text file which included the mailbox size, and the instructor noted that it could be edited. IIRC, this was at R8.1.

In R9 and later, that line is removed from the text file and no longer appears.

I asked a Tier4 Avaya engineer about it, and he said that was deliberate, as the server edition size (2500 users and growing), and the number of messages implied by 2500 x 60 meg (and growing) meant significant performance issues for VM pro.

Ergo, changing is not permitted. If you figure out a way, you'll be on your own for Support.

GB

 

[tlpeter]

I see these two entries in the (windows) ConfigData.ini file:

Max VRL Space=60
Max Disk Space=60

Maybe you need to look for that (this is on my 9.1 Windows machine)

BAZINGA!

I'm not insane, my mother had me tested!

 

[NYSTECH]

I thought I saw a post on here awhile back about it but can not find it. And I agree if it 60 meg should be more than enough.. If more is need should send e-mail..

 

[janni78]

Haven't tried what it does but you have MailBoxQuota=30 in /etc/vmpro_settings.ini

Humm, on a second look I suspect it doesn't have anything to do with that.

"Trying is the first step to failure..." - Homer

 

[janni78]

So it's not capped to 60meg but to 60 minutes (which is pretty much the same).

But that makes the MaxRecordTime=3600 in the same file a candidate.

"Trying is the first step to failure..." - Homer

 

[NYSTECH]

On Chat with Avaya now. Seeing if I can get answer. Will follow up on here when they tell me..

 

[CarGoSki]

Used to be capped at 20meg.

 

[janni78]

MailBoxQuota might be the setting after all

https://support.avaya.com/ext/index?page=content&id=SOLN269709&group=UG_ENTITLED_CUSTOMER

Maybe I should stop guessing and actually try this =)

"Trying is the first step to failure..." - Homer

 

[NYSTECH]

OK Avaya just told me that 60 Meg is Max and that there used to be away to increase it but the developers took that option out and would not be supported due to all the other applications and amount of users that could be on system.

Thanks for your input as always very helpful.