How do I reset the VM Account Password on Definity Audix?

[TripleL]

I have both Definity Audix and Intuity Audix boxes. I can set the VM password on the Intuity servers, but am unable to find how to set the VM Account on a definity Audix. Can anyone shed any light?

Thanks.

 

[RTMCKEE]

I dont think Definity audix comes with a VM account like Intuity audix does? Atleast at my last job where we had DA, we only used the SA account.

RTMCKEE

 

[TripleL]

That is what I was afraid of. When we change the password, the users sometimes don't remember it. Then of course I get locked out. I was hoping for a second ID to use for them, and leave SA/Cust to me for Admin capability.

Thanks.

 

[orypecos]

The books say
"There are four login IDs that can access DEFINITY AUDIX screens. One of these
is the cust login, which is specifically allocated for administration. This is the only
login that you, the system administrator, will use. The other login IDs are reserved
for Lucent personnel and are used to install the DEFINITY AUDIX system and to
perform remote maintenance operations on your system as appropriate."
Intuity can have more than two logins if you want to pay an extra fee to get them. I have never seen anybody do that, but the book says that it is available.

Da-vi'do
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