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How do I implement Recorded Overflow Announcement

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vsmith1026

vsmith1026

IS-IT--Management
May 10, 2006
34
CA
Hey Hi!

Can anyone give me the quick and easy set up instructions to implement ROA for our main console? I had it set up years ago but when we changed from Live Answer to AA Answer of course ROA was no longer applicable. We have the package for ROA we've go the RAN package and the Interalia's. All I need is step by step instructions to implement it for our console responsible for incoming calls on just one trunk route.

Thanks and Happy New Year!

Victoria
 
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