How can I Force the server to use specific print drivers?

[ciscowiz]

Heres the situation: I have a couple servers, one Windows 2000 and one Windows 2003. On the Win2003 machine, my crystal reports are converted to pdf successfully. On the Windows 2000 machine when I convert my reports to pdf my custom font does not render properly - it is too large. I installed a program called PDF995 on the 2000 machine which basically setup a virtual printer. If you choose to print with that printer it does not actually print the pdf but just saves it as a file and successfully converts the pdf like the 2003 machine does. This would indicate to me it is a print driver issue. However, if I dont specifically print through the program's virtual printer Windows 2000 must be using some other default drivers because it will not render my pdf properly. I have deleted all printers other than the PDF virtual printer and made it my default printer but it will still only work if you choose to print. I want those print drivers to be used by default so the pdf will render properly regardless of the printer installed. Any help would be greatly appreciated.

Thanks,
Bryan

 

[itsp1965]

Bryan it may not actually be a problem with the driver per se, but have you tried modifying the print processor used by the printer (try using RAW or EMF instead of Winprint).

 

[ciscowiz]

How do you modify the print processor?

 

[ciscowiz]

There is only one print processor listed: Winprint. It has numerous datatypes including RAW and EMF. I tried every single one but still no difference. I dont see how the crystal report font is rendered properly with crystal reports but not with adobe reader. You would think they are using the same print driver. Could it be a GDI issue?

Thanks,
Bryan

 

[Serbtastic]

What are you using to convert the Crystal Reports to PDF?

 

[ciscowiz]

Crystal Reports has an Export option to export your reports to PDF, RTF, etc. I am almost positive it uses an internal dll to process the export to pdf but remember the process works fine on Windows 2003 using the same exact version of crystal reports.

 

[Serbtastic]

What errors do you get when exporting to PDF on the Windows 2000 machine? How do you know the custom font is too large?