JasonMcConnell
Technical User
Hi Guys,
I need some help (Crystal 7.5 on an oracle database)
I have created a report that lists the total number of applications received by an agent.
When I first did this I realised it was displaying and counting duplicate applications, so I inserted another group (application Number) and dragged all of the fields into this group and also put a (distinct count total) in the group footer. (this resolved the duplicate applications being displayed and counted issue)
I then needed to know the total number of applications received by agent that have a {certain code} so I created a formula that said - if {certain code} = 123 then 1 else 0.
I then created a sum total formula and placed it in the same group footer. - but again soon realised that it was counting duplicate records for apllication that have a certain code?
Can anybody please tell me how I can count the total number of applications that have a {certain code} but ignore the duplicate application records??
Hope this make sense
Thanks for all your help
Jason
I need some help (Crystal 7.5 on an oracle database)
I have created a report that lists the total number of applications received by an agent.
When I first did this I realised it was displaying and counting duplicate applications, so I inserted another group (application Number) and dragged all of the fields into this group and also put a (distinct count total) in the group footer. (this resolved the duplicate applications being displayed and counted issue)
I then needed to know the total number of applications received by agent that have a {certain code} so I created a formula that said - if {certain code} = 123 then 1 else 0.
I then created a sum total formula and placed it in the same group footer. - but again soon realised that it was counting duplicate records for apllication that have a certain code?
Can anybody please tell me how I can count the total number of applications that have a {certain code} but ignore the duplicate application records??
Hope this make sense
Thanks for all your help
Jason