joshkaufman
IS-IT--Management
We have UCD set up for an ICD group with 30 extensions in it. When a user puts a caller on hold it is making that extension available for other calls. Is there a way to set the system so this doesn't happen?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Hold button makes extension available
- Thread starter joshkaufman
- Start date
- Status
obtsystems
Programmer
Setup a wrap up timer but this will run after every call
You could put a not ready button to give them preset time
That or they use mute key instead of hold
You could put a not ready button to give them preset time
That or they use mute key instead of hold
- Status
Similar threads
- Locked
- Question