Hipath 4000 Openscape 4000 Music on hold 2

[Hamid2018]

thread965-1408129

Dears
Hi

I have an OS4K V7 and music on hold is not active I just tried:
CHANGE-ZAND:TYPE=ALLDATA,HOLDTN=MUSIC,MELODY=1;
and
CHANGE-ZAND:TYPE=TONES,CP=MOH,SIU=1;

but it is not beeing active by use of internal existing musics on Openscape musics...

what should I do?

Best Regerds
Hamid

 

[adibv]

AFAIK to use internal music/tone:
ZAND -> ALLDATA:HOLDTN=RA
ZAND -> TONES:CP=HOLDLINE,SIU=xx

 

[Hamid2018]

Dear adibv

Thank you for your response

but i inserted:
CHANGE-ZAND:TYPE=ALLDATA,HOLDTN=RA;
CHANGE-ZAND:TYPE=TONES,CP=HOLDLINE,SIU=1;
or
CHANGE-ZAND:TYPE=TONES,CP=HOLDLINE,SIU=11;

but there is silence or continius beep.

 

[member 1453342]

HOLDTN=RA is recorded announcement, you don't want that.

You want zand, alldata, holdtn=music, anatesig=tone

alldata melody=1 or melody=2 gives internal music
melody=3 is silence.

After changing tones parameters you should reinitialize the SIU, you can do this on a live site.
act-ussu:siu,1;
It takes a few seconds.

I am unsure about setting your MOH tone to 1. The tones table is different per country, but I would make a dis-zand:tones; What are the tone values for holdext & holdint?

Put it this way - if I set MOH to tone 1 - I lose my MOH.

If it still doesn't work post a reg-zand for zand ALLDATA and TN.

 

[Hamid2018]

Dear moriendi

Thank you for your help, I inserted the commands and problem still exists, here is the results:

DIS-ZAND:TONES;
H500: AMO ZAND STARTED
CP-TONETABLE
============
CP | SIU
---------+----
INTDTN | 11
EXTDTN | 2
SPEC | 3
RNGBK | 4
FRNGBK | 2
BUSY | 5
OVRTN | 6
CAMP | 7
DATA | 9
HOLDLINE | 16
NOTREACH | 17
NOPO | 18
NOTALWD | 19
IMPOSSFM | 20
MOH | 1
NACK | 5
PACK | 2
VOICEMAL | 0
MWI | 21
CONG | 5
NU | 8
OFFHKTRQ | 0
RTCHKNTF | 2
LCRET | 26
RECDIALT | 1
CAMPRBK | 4
BRKMSGWT | 0
CONFTN | 6
TEST | 0
EXTDTN2 | 2
BONHK | 5
NODIAL | 5
HOLD | 0
ALERT | 7
CBKALERT | 4
OVR | 6
OVRWARN | 0
REORDER | 5
LOCANN | 0
KNCONF | 7
DND | 4
PACKWD | 2
ZIPTONE | 2
ANNICPT | 16
RTOTON1 | 2
RTOTON2 | 1
FCAMP | 7
DISCTONE | 8
CMALTONE | 2
HOLDEXT | 16
HOLDINT | 22
HOLDHUNT | 4
HOLDCCS | 4
HOLDH1 | 16
HOLDH2 | 22
HUNTGRUP | 4
POSTDIAL | 1
CCMABSEN | 5
HOWLTONE | 0
ROUTTONE | 0
REQDIALT | 0
SECDIALT | 2
CONFDISC | 0

AMO-ZAND -111 SYSTEM DATA

*********************************************

CHANGE-ZAND:TYPE=ALLDATA,TRANSFER=PICKUP,ALERTN=NO,AUTHUP=TA,RNGBKTN=NO,TRANSINH
=NO,NIGHT=TA,ITRFWD=NO,HOLDTN=MUSIC,ANATESIG=TONE,DSSLT=10,CODTN=NO,CONFSUB=YES,
DATEDIS=DDMM,CNTRYCD="0",RCLLT=NO,MELODY="1",CPBLOWL=80,CPBUPPL=100,CUTHRU1A=NO,
PREDIA=NO,SIUANN="1",CO=NO,COEXN=0,CBKNO=5,SEVDIG=NO,PNNO=1-1-101,DISPMODE=MODE1
,PNODECD=19,ROUTOPTP=NO,ROUTOPTD=NO,CALLOFF=NO,PARARING=YES,DSSDEST=NO,ONEPARTY=
YES,MSGDELAY=NO,EXCOCO=NO,TRDGTPR=NO,COANN=NO,HOTDIAL=NO,TRANSTOG=NO,NOCFW=NO,HO
LDHUNT=NO,POSTDDLY=NO,EXBUSYOV=NO,OVRMST=NO,OVRHUNT=NO,CONITPRO=YES,RECHUNT=NO,C
ALLACMP=NO;

or

CHANGE-ZAND:TYPE=ALLDATA,TRANSFER=PICKUP,ALERTN=YES,AUTHUP=TA,RNGBKTN=YES,TRANSI
NH=NO,NIGHT=TA,ITRFWD=NO,HOLDTN=MUSIC,ANATESIG=TONE,DSSLT=10,CODTN=NO,CONFSUB=YE
S,DATEDIS=DDMM,CNTRYCD="0",RCLLT=NO,MELODY="1",CPBLOWL=80,CPBUPPL=100,CUTHRU1A=N
O,PREDIA=NO,SIUANN="1",CO=NO,COEXN=0,CBKNO=5,SEVDIG=NO,PNNO=1-1-101,DISPMODE=MOD
E1,PNODECD=19,ROUTOPTP=NO,ROUTOPTD=NO,CALLOFF=NO,PARARING=YES,DSSDEST=NO,ONEPART
Y=YES,MSGDELAY=NO,EXCOCO=NO,TRDGTPR=NO,COANN=NO,HOTDIAL=NO,TRANSTOG=NO,NOCFW=NO,
HOLDHUNT=YES,POSTDDLY=NO,EXBUSYOV=NO,OVRMST=NO,OVRHUNT=NO,CONITPRO=YES,RECHUNT=N
O,CALLACMP=NO;

********************************************

CHANGE-ZAND:TYPE=TN,SIUC="00",DTR="00",RDS="00",CONFC="0";
or
CHANGE-ZAND:TYPE=TN,SIUC="07",DTR="07",RDS="07",CONFC="7";

both same problem.

 

[member 1453342]

Set your zand tones MOH to be 22 and don't forget to activate the SIU like I mentioned previously.

 

[Hamid2018]

Thank you,
the command would be :
CHANGE-ZAND:TYPE=TONES,CP=MOH,SIU=22;

I'll check and response on Monday.
The other point is how you knew that MOH should be 22 is it based on experience or Document (which I could not find some thing about it in AMO description and Feature usage example).
Best Regards.

 

[sbcsu]

FYI
tone 22 = digital music, tone 16 = a digital recording 'Please Hold the Line'.

 

[Hamid2018]

Dear Moriendi and SBCSU

Thank you for your help, by your kind help problem is solved in lab.
I appreciate you.
but on the Customer system it is not working.
I changed zand>tones> all parameters to 22 for few seconds and executed

ACTIVATE-USSU:UNIT=SIU,LTG=1;

but when call is transferring from IVR to station it is still silence on the phone.

Best Regards.

 

[Hamid2018]

Dears

I just inserted all zand of the customer system on the lab system and Music on hold works on lab system but in customer system it does not work.
and also if I change zand tones > MOH to 16 doesn't play digital "holdline" message.
any help is appreciated.

Best Regards

 

[member 1453342]

Make an internal call to digital and analog extn and see if it works.

If it does, make a CO call into the 4K and test that.

Find where it works and where it doesn’t. It could be an inter working issue with the IVR. Maybe IVR does not send a hold message to the 4K when it makes the transfer, then the 4K won’t know to apply MOH. So you need to look a little deeper.

 

[Hamid2018]

Dear Moriendi

Thank you for your reply , None of internal (Analog, digital, SIP or HFA) or external calls hold or transfer play MOH even doesn't play the "Bitte warten" message.
Is there any other relivant AMO?
all situations are the same , silence on hold or transfer.

 

[sbcsu]

In the past a soft restart was required.
EXE-UPDAT:BP;
EXE-UPDAT:A1;
RESTART;

 

[member 1453342]

Sounds odd. I don’t remember ever needing a soft restart for MOH, normally an act on the siu would be all that is needed. But when strange things are happening, or something is not happening, it’s always worth a try. RESTART as above will restart the ADP which won’t help here. You want exec-rest:unit,bp,soft;

If it’s still not working post reg-zand reg-zande and reg-feasu. Also a reg of the sbcsu and scsu used for an internal test and the cos parameters.

You could reload the standby processor before switching over, it would guarantee the SIU in the RTM had been reloaded. Do you have any extra peripheral SIU cards installed?

 

[Hamid2018]

Dears
Thank you for your fallow up, it is appriciated.
I found that when HFA phones hold the line caller hears the MOH but SIP stations hold the line caller hears nothing.
exec-updat:BP,all; and exec-updat:A1,all; then restart initiated two times but the problem is still.
here are the reg required.

CHANGE-ZAND:TYPE=ALLDATA,TRANSFER=PICKUP,ALERTN=NO,AUTHUP=TA,RNGBKTN=NO,TRANSINH=NO,NIGHT=TA,ITRFWD=NO,HOLDTN=MUSIC,ANATESIG=TONE,DSSLT=10,CODTN=NO,CONFSUB=YES,DATEDIS=DDMM,CNTRYCD="0",RCLLT=NO,MELODY="1",CPBLOWL=80,CPBUPPL=100,CUTHRU1A=NO,PREDIA=NO,SIUANN="1",CO=NO,COEXN=0,CBKNO=5,SEVDIG=NO,PNNO=1-1-101,DISPMODE=MODE1,PNODECD=19,ROUTOPTP=NO,ROUTOPTD=NO,CALLOFF=NO,PARARING=YES,DSSDEST=NO,ONEPARTY=YES,MSGDELAY=NO,EXCOCO=NO,TRDGTPR=NO,COANN=NO,HOTDIAL=NO,TRANSTOG=NO,NOCFW=NO,HOLDHUNT=NO,POSTDDLY=NO,EXBUSYOV=NO,OVRMST=NO,OVRHUNT=NO,CONITPRO=YES,RECHUNT=NO,CALLACMP=NO;

CHANGE-ZAND:TYPE=ALLDATA2,HOTELNUM=5,XFHGMAS=NO,DSSPICUP=YES,FASTCFNA=NO,DISPCHES=YES,DISCLHNT=YES,FWDWACKN=YES,BSYHANDF=NO,FWDMAX=5,FWDVMS1=NO,TRCCSN7=NO,FWDUNDTR=NO,COSIND=NO,TRANSCO=NO,ANSES=NO,OLISFREE=ONHOOK,TEXTDISP=LEFT,PABXSELL=HICOM,DSPOWNNO=YES,DIRREC=NO,CSDTYPE="STANDARD",CONFTNCD=YES,LNR=YES,ROLCKVCM=NO,FACBUF=1,VCMTRANS=NO,HOWLTONE=NO,DISPNUUN="*XXX* ",DISPTGNA=YES,POSTDRED=NO,GRCALL=YES,MAILSCRL=NO,TEXTSEL=ENGLISH,DISPREST=YES,UUS=NODIV,NOCFWTAC=NO,ISYNCHG=NO,ROUTTONE=NO,SOFTREST=SWITOVER,CALWTANA=NO,CBPBUSY=NO,SWSTAT=YES,VIRSUBNO=NO,OOSTONE=NO,TYPEDNIS=BOTHDNIS,CONFTONE=NO,DISPTONE=NO,CAMPON=NO,USRINGTY="0";

CHANGE-ZAND:TYPE=ALLDATA3,NWTOPTIM=0,DDSIMPFL=YES,CIDBON=YES,RENSFWD=NO,VCOCUG=NO,CFUI=NO,NOCFOOO=NO,CLIPSTD=ETSIFSK,CFNRDEST=ONLYCFNR,EXANTRF=NO,IPDAVCCF=NO;

CHANGE-ZAND:TYPE=RNGTYPE,DSS="DBLR2",FWD="SGLR2",EXTCO="DBLR1",NORM="SGLR1",RMDCALL="SGLR2",NVCE="SGLR1",MSGRCALL="SGLR2",PRI="PRR",MT="MTR",CBK="SGLR1",RECALL="SGLR1",COMGROUP="SGLR2";

CHANGE-ZAND:TYPE=CCM,STNRNG=YES,SRCHTN=RNGBK,DEL=NO,POSTDBSY=YES,SRCHONCE=NO,ANNINTCC=NO,ANNEXTCC=NO,AAFTERB=NO,ADISPEND=NO,SYNCACCM=NO,NOENDPOU=NO,OPENNO=NO,ISYNCCCM=NO;
CHANGE-ZAND:TYPE=CIT,FECCSDEV=0,APIMAX=0,APS=" ";
CHANGE-ZAND:TYPE=TN,SIUC="07",DTR="07",RDS="07",CONFC="7";
CHANGE-ZAND:TYPE=TONES,CP=INTDTN,SIU="11";
CHANGE-ZAND:TYPE=TONES,CP=CAMP,SIU="22";
CHANGE-ZAND:TYPE=TONES,CP=HOLDLINE,SIU="22";
CHANGE-ZAND:TYPE=TONES,CP=HOLD,SIU="22";
CHANGE-ZAND:TYPE=TONES,CP=HOLDEXT,SIU="22";
CHANGE-ZAND:TYPE=TONES,CP=HOLDHUNT,SIU="22";
CHANGE-ZAND:TYPE=TONES,CP=HOLDH1,SIU="22";
CHANGE-ZAND:TYPE=CONFC,CODE=ALAW,CONFAT=0,STNAT=3;
CHANGE-ZAND:TYPE=OPTLOAD;
CHANGE-ZAND:TYPE=DIUSL,EIDX=1,ACTION=NOACT,ERRTYPE=REMAL&REMAL64&LOFRA64&AIS64&NOSIG64&REMCRC,MODPWSET=RES;
CHANGE-ZAND:TYPE=CCD,CDDISPEX=UNIT,CCUC=23,CDDISPAT="1",CDRRINGB=NO,NETPROV=NO;
CHANGE-ZAND:TYPE=ATND,CACFWMAX=2,EXTBSTNN=EXT1,ITRATND=YES,ATNDTN=YES,ATNDAL=NO,ACCHECK=NO,ACOVLT=NO,OLDISPQ=NO,ATNDDISC=NO,ATNDHOLD=NO,WTATND=NO,PRICQ=NO,OVERFLPM=NO,AUTNS=NO,ACEXTWFT=NO,ACCNTRY=0,ISYNCAC=NO,NOSPXTPM=NO,CALLRETR=NO,COD=NO,INGHTACT=1,INIGHT=NO,RINEMER=NO,TAPALOW=NO,COMP1000=NO,CONT=YES;
CHANGE-ZAND:TYPE=OPTISET,DISPTIME="24HOUR",ACOUSTID=EUROPE,LANGID=ENGLISH&ENGLISH&ENGLISH&ENGLISH&ENGLISH,BUSYVOL=19,RINGVOL=4,RINGSOUN=2,ALERTVOL=2,CALLVOL=1,SPKRVOL=4,ROOMCHAR=NORMAL,RSRSLMO=80,MAXVOL=7,SAVEVOL=YES,TAABCTID="2",DISPDEL=NO,V2RINGSO=4,DISPCONT=2,ROLLVOL=3,CONSONLY=NO,MAMESCRL=NO,SRVCALL=NO,PICKOPT=NO,ATONZERO=NO,PUSECOK=YES,CALLOG=NO;
CHANGE-ZAND:TYPE=SIUXPER,LEVDTMF="0",LEVMFC="0";
CHANGE-ZAND:TYPE=ACD,ACDALLOW=NO,MONTONE=NO,SUPAGTNU=NO,COCONN=NO,TIECONN=NO,ANNCONN=YES;
CHANGE-ZAND:TYPE=VMI,MWIOPEN=NO,ALEN=8,BLEN=6,DTMFCTRL=NO,PICKUP=NO,NARELOUT=NO,PIN=NO,VMIBLEN=NO;
CHANGE-ZAND:TYPE=DOMAIN,DOMTYPE=PRIVATE,DOMAINNR=1;
CHANGE-ZAND:TYPE=KEYSYS,COSLNBAS=NO,DISLNBAS=NO,HOLDACKY=YES,HDNOACKY=YES;
CHANGE-ZAND:TYPE=ACC,DCDRACC=F,ACCONEKY=NO;
CHANGE-ZAND:TYPE=LEDTYPE,RINGING="FAST",HELD="SLOW",CALLFWD="OFF",FEATURE="SLOW",PRIORITY="FAST";
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=1,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=1,DIVTYPE=CFB,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=1,DIVTYPE=CFNR,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=1,DIVTYPE=CD,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=2,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=2,DIVTYPE=CFB,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=2,DIVTYPE=CFNR,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=2,DIVTYPE=CD,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=3,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=3,DIVTYPE=CFB,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=3,DIVTYPE=CFNR,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=3,DIVTYPE=CD,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=4,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=4,DIVTYPE=CFB,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=4,DIVTYPE=CFNR,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=4,DIVTYPE=CD,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=5,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=5,DIVTYPE=CFB,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=5,DIVTYPE=CFNR,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=5,DIVTYPE=CD,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=6,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=6,DIVTYPE=CFB,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=6,DIVTYPE=CFNR,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=6,DIVTYPE=CD,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=7,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=7,DIVTYPE=CFB,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=7,DIVTYPE=CFNR,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=7,DIVTYPE=CD,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=8,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=8,DIVTYPE=CFB,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=8,DIVTYPE=CFNR,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=8,DIVTYPE=CD,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=9,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=9,DIVTYPE=CFB,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=9,DIVTYPE=CFNR,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=9,DIVTYPE=CD,MAXDIVNO=1,ALLDIVTY=NONE;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=10,DIVTYPE=CFU,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=10,DIVTYPE=CFB,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=10,DIVTYPE=CFNR,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=DIST,DIVSQIDX=10,DIVTYPE=CD,MAXDIVNO=10,ALLDIVTY=CFU&CFB&CFNR&CD;
CHANGE-ZAND:TYPE=MLPP,MAUTO=NO,MCAMP=NO,MTONE=NO,MLPPDOM=0-0-0-0-0,MDIVAC=NO;

CHANGE-ZANDE:TYPE=ALLDATA,SCALLOG=NO,H235SEC=NO,GATEKPR=YES,DECTPS=NO,NONPIIW=NO,DAJB=NO,NOVNIDCO=NO,APEDTXT="AP EMERGENCY",DRLEITNG=NO,IMPRPKZ=NO,SILMON=NO,PSEPDIAL=NO,CMIV30=YES,DTMFPA=NO,CFWDEPRT=NO,DRPS=NO,CMISLWDN=NO,NVECOSPD=NO,VECOSSPD=NO,DNLPTHRL=NO,STMIPRES=NO,MRNGXFER=NO,VNR=NO,DISPMOD=UNKNOWN,CLIPTRNK=ETSIFSK,LEDSGVCE=NO,SIPDIAL=NO,NPLMSURV=NO,SPS=NO,VNRCN=NO,BRANDID=0;
CHANGE-ZANDE:TYPE=ALLDATA2,ANASPCH=NO,NOLANMON=NO,HIMED=NO,CFABLOOP=NO,CLIPNO=NO,DSNHOTLN=NO,LOGPART=NO,DTMF2833=NO,NOIPBLWL=NO;
CHANGE-ZANDE:TYPE=OPTISET,EDITDIAL=NO,SUPDRCPK=NO,DISPPICK=NO,NODDSLAB=NO,CHSCALLD=NO,DISPCFW=NO,SNGLBTN=NO,CHPARSIG=NO,PINDISP=NO,PROTDSS=NO;
CHANGE-ZANDE:TYPE=MLPP,DOMALLOC=NO,DOMCHECK=NO,MCIQTAC=NO,USMUDIV=NO,USMUXFER=NO,FWDPREC=NO,CAMPPREC=NO,PNTTGLE=NO,MCAUSE=NO,CWTPRECT=NO,CONFDSCT=NO,GSCR=NOMETHOD,SEPHOTLN=NO;
CHANGE-ZANDE:TYPE=ATND,RECALLCO=NO,RECCOMPN=NO;
CHANGE-ZANDE:TYPE=ACD,LAUTHOFF=NO,WHISANN=NO,USERBUSY=NO,RTOFFOLD=NO,AICSACD=NO,NOHOLDT=NO,ORIGDNI=NO,ACDALTRT=NO,EXMNTONE=NO,EXTSLTMN=NO,ACDASST=NO;
CHANGE-ZANDE:TYPE=KEYSYS,BRDGETON=NO,LRNGCOFF=NO,DSAALINC=NO,NOLABEL=NO;
CHANGE-ZANDE:TYPE=DMC,EARLYDMC=NO,DMC2400=NO;
CHANGE-ZANDE:TYPE=DLS,DLSIPADR=0.0.0.0,DLSPORT=10444,DLSACPAS=NO;
CHANGE-ZANDE:TYPE=SECURITY,SPESUPP=NO,SECTDMSB=TRADITIO,SECTDMTR=TRADITIO,SECIPSB=SECURE,SECIPTR=SECURE,KEYLEN="128BIT",MIKEYOPT=MIKEY1,MHFAM=STANDARD,SECLVDSP=NO;
CHANGE-ZANDE:TYPE=DNS,DNSIPADR=0.0.0.0,DNSIPAD2=0.0.0.0;
CHANGE-ZANDE:TYPE=ACL,JOURBUSY=NO,DIVCRDIR=YES,CTSLMLON=NO;
CHANGE-ZANDE:TYPE=ADDR;

CHANGE-FEASU:TYPE=A,CM=SPDC&SPDI&HTVCE&HTFAX&HTDTE&OVR;
CHANGE-FEASU:TYPE=A,CM=FRKN&NIGHT&COSXCD&COSXKEY&DCOSX&COSXATND;
CHANGE-FEASU:TYPE=A,CM=COSXT&COSXDP&ICPTDID&HOTRCL&DND&VARCONF;
CHANGE-FEASU:TYPE=A,CM=SNR&RKNOVR&CBK&DSS&SPLIT&ONHKTRNS;
CHANGE-FEASU:TYPE=A,CM=PU&SER&RNG&VMSDP&EMOVR&EMRLS;
CHANGE-FEASU:TYPE=A,CM=SYNCANN&CDRINH&CDRIC&CDROGNW&CDROGTR&LCRET;
CHANGE-FEASU:TYPE=A,CM=POSTBUSY&POSTFREE&RELOCATE&HTNW&PINNW&TIMEDREM;
CHANGE-FEASU:TYPE=A,CM=ATTR&CPS&INCPRIO&CALOGOPT&DIRCPCKP&CLIP;
CHANGE-FEASU:TYPE=A,CM=MOBHFA;
CHANGE-FEASU:TYPE=D,CM=CRITM&LDME&TRACE&RSVCO&DDTES&ISTR;
CHANGE-FEASU:TYPE=D,CM=NOCHRG&WTATND&TRACCO&LEDSIGN&RELCON&RERING;
CHANGE-FEASU:TYPE=D,CM=AUTOV&DCBB&DCBNOA&DISCHINH&DISCHNW&DISCHTR;
CHANGE-FEASU:TYPE=D,CM=VOICO&PININT&ECFW&XFBACALL&XFBADIAL&CDRE;
CHANGE-FEASU:TYPE=D,CM=DCPA&NCT&RCCB&MLPP&CDRACC&SMARTCRD;
CHANGE-FEASU:TYPE=D,CM=SILMON;

ADD-SBCSU:STNO=2001,OPT=OPTI,CONN=IP2,PEN=1-2-109-11,DVCFIG=OPTIIP,TSI=1,COS1=1,COS2=1,LCOSV1=40,LCOSV2=40,LCOSD1=1,LCOSD2=1,DPLN=15,ITR=0,SSTNO=N,COSX=0,SPDI=0,SPDC1=0,IDCR=N,REP=1,STD=15,SECR=N,INS=Y,ALARMNO=0,RCBKB=N,RCBKNA=N,DSSTNA=N,DSSTNB=Y,DIGNODIS=N,CBKBMAX=5,HEADSET=N,HSKEY=NORMAL,CBKNAMB=N,TEXTSEL=ENGLISH,HMUSIC=0,CALLOG=ALL,COMGRP=0,IPPASSW="2001",IPCODEC=G711;
ADD-SBCSU:STNO=1000,OPT=OPTI,CONN=IP2,PEN=1-2-109-1,DVCFIG=OPTIIP,TSI=1,COS1=1,COS2=1,LCOSV1=1,LCOSV2=1,LCOSD1=1,LCOSD2=1,DPLN=0,ITR=0,SSTNO=N,COSX=0,SPDI=0,SPDC1=0,IDCR=N,REP=1,STD=15,SECR=N,INS=Y,ALARMNO=0,RCBKB=N,RCBKNA=N,DSSTNA=N,DSSTNB=Y,DIGNODIS=N,CBKBMAX=5,HEADSET=N,HSKEY=NORMAL,CBKNAMB=N,TEXTSEL=ENGLISH,HMUSIC=0,CALLOG=ALL,COMGRP=0,IPPASSW="1000",IPCODEC=G711;

ADD-SBCSU:STNO=2004,OPT=FPP,CONN=SIP,PEN=1-1-25-200,DVCFIG=S0PP,COS1=1,COS2=1,LCOSV1=40,LCOSV2=40,LCOSD1=1,LCOSD2=1,DPLN=15,ITR=0,SSTNO=N,COSX=0,SPDI=0,PROT="SBDSS1",PERMACT=Y,INS=Y,ALARMNO=0,OPTIDX=10,RCBKB=N,RCBKNA=N,CBKBMAX=5,HMUSIC=0,PASSWD="2004",USERID="2004",SECZONE="2004",AUTHREQ=Y;
ADD-SBCSU:STNO=2100,OPT=FPP,CONN=SIP,PEN=1-1-25-62,DVCFIG=S0PP,COS1=1,COS2=1,LCOSV1=1,LCOSV2=1,LCOSD1=1,LCOSD2=1,DPLN=0,ITR=0,SSTNO=N,COSX=0,SPDI=0,PROT="SBDSS1",PERMACT=Y,INS=Y,ALARMNO=0,OPTIDX=10,RCBKB=N,RCBKNA=N,CBKBMAX=5,HMUSIC=0,PASSWD="2100",USERID="2100",SECZONE="2100",AUTHREQ=Y;

ADD-SCSU:STNO=333,PEN=1-2-55-4,DVCFIG=ANATE,DPLN=1,ITR=0,COS1=1,COS2=1,LCOSV1=1,LCOSV2=1,LCOSD1=1,LCOSD2=1,COSX=0,SPDI=0,COFIDX=0,DIAL=VAR,TEXTSEL=ENGLISH,INS=YES,SSTNO=NO,HMUSIC=0,CONN=DIR,FLASH=YES,DTMFBLK=NO,PMIDX=0;

ADD-COSSU:NEWCOS=1;
CHANGE-COSSU:TYPE=COS,COS=1,AVCE=TA&TNOTCR&CDRATN&CDRS&CDRSTN&CDRC&CDRIND&CDRINT;
CHANGE-COSSU:TYPE=COS,COS=1,AVCE=COSXCD&MB&HOT&CFNR&VCE&FWDNWK&TTT&CFB;
CHANGE-COSSU:TYPE=COS,COS=1,AVCE=FWDECA&FWDEXT&CCBS&UUS1IM&UUS3&CFKL;
CHANGE-COSSU:TYPE=COS,COS=1,AFAX=NOCO&NOTIE&CCBS;
CHANGE-COSSU:TYPE=COS,COS=1,ADTE=NOCO&NOTIE&CCBS;

Best Regards

 

[Hamid2018]

No I dont have any SIU peripheral Board.

I captured the packets with wireshark and this is the result:

|Time | 192.168.0.2 |
| | | 192.168.0.230 |
|3.846232 | INVITE SDP (g711A g7 |SIP INVITE From: <sip:2001@192.168.0.2:5060 To:<sip:2005@192.168.0.2 Call-ID:e5b0bf7ce5cf63f9 CSeq:17300
| |(5060) ------------------> (50991) |
|3.955483 | 180 Ringing |SIP Status 180 Ringing
| |(5060) <------------------ (50991) |
|10.100839| 200 OK SDP (g711A te |SIP Status 200 OK
| |(5060) <------------------ (50991) |
|10.151753| ACK | |SIP Request INVITE ACK 200 CSeq:17300
| |(5060) ------------------> (50991) |
|10.203215| RTP (g711A) |RTP, 195 packets. Duration: 4294957.093s SSRC: 0x18BE
| |(29490) <------------------ (40012) |
|13.996281| INVITE SDP (g711U g7 |SIP INVITE From: <sip:2001@192.168.0.2:5060 To:<sip:2005@192.168.0.2 CSeq:2
| |(5060) <------------------ (50991) |
|14.088621| 200 OK SDP (g711A te |SIP Status 200 OK
| |(5060) ------------------> (50991) |
|14.196901| ACK | |SIP ACK From: <sip:2001@192.168.0.2:5060 To:<sip:2005@192.168.0.2 CSeq:2
| |(5060) <------------------ (50991) |
|17.626492| INVITE SDP (g711U g7 |SIP INVITE From: <sip:2001@192.168.0.2:5060 To:<sip:2005@192.168.0.2 CSeq:3
| |(5060) <------------------ (50991) |
|17.720669| 200 OK SDP (g711A te |SIP Status 200 OK
| |(5060) ------------------> (50991) |
|17.787346| RTP (g711A) |RTP, 13 packets. Duration: 4294949.509s SSRC: 0x3D6C
| |(29490) <------------------ (40012) |
|17.829471| ACK | |SIP ACK From: <sip:2001@192.168.0.2:5060 To:<sip:2005@192.168.0.2 CSeq:3
| |(5060) <------------------ (50991) |
|18.240743| BYE | |SIP Request BYE CSeq:4
| |(5060) <------------------ (50991) |
|18.255740| 200 OK | |SIP Status 200 OK
| |(5060) ------------------> (50991) |

 

[Hamid2018]

I just found this in document
OpenScape 4000 V8, Volume 4: IP Solutions, Service Documentation, Issue 2
2.4.2 Restrictions of Terminal Features
The following entries must be deactivated on SIP terminals (either in the DLS “Feature Availability” menu or on the terminal directly), as these features are not supported by the OpenScape 4000:

• Log forwarded calls
• Call display name
• Music on Hold
• Message waiting
• Auto. reconnect
• Park
• Call park pickup


it is so bad for Unify with not supporting such basic features for SIP subscribers.
isn't there any way to play any thing for subscriber while SIP station holds or transfers the line?

 

[member 1453342]

There are some features on the Unify SIP phones where the phones can provide MOH, MOH wav file can be uploaded to the phone. 4K does not use this feature, as it uses its own central MOH. That is why it says deactivate on the terminal, so the phone doesn't try to provide its own MOH.

SIP phones (S0PP and UFIP) work with MOH perfectly OK from central 4K config. I tried with my V7 config and with yours, I used your zand zande feasu cos and SBCSU for S0PP SIP. There was no problem. SIP phone putting B party on hold caused MOH (zand melody 1) to be played to the B party, and B party putting SIP phone on hold caused MOH to be played to SIP phone. I tried B party as internal anate and digital.

Perhaps the problem is with your SIP device - is it not Unify SIP? My SIP phone putting partner on hold causes invite from phone with a=inactive in the SDP. Check your SDP. Maybe the problem is STMI loadware, I am using A8.14. What is yours? Assistant Gateway Manager will tell you (don't forget to refresh board list) or browse directly to the card.

 

[Hamid2018]

Dear Moriendi

Hello,
Thank you for your response, I just found that Unify DPIP55 or Openstage40 as SIP does some thing (sending a defrent packet to a defrent port number of STMI card) which makes the system to play MOH for the other party, I captured the packet and will share the result.

but I insist that it is a nice commercial trick done by Unify (formerly Siemens) to sell more telephones.

thank you for your kind help and follow up.

Best Regards
Hamid

 

[member 1453342]

I would expect the Unify phones to conform to RFC for the features that are implemented. If you have a pcap from a worker and non-worker it would be interesting to compare.