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HFAI

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MSLORIEANN

MSLORIEANN

Vendor
Joined
Jun 15, 2004
Messages
34
Location
US
We were trying to duplicate HFAI functions (hands free intercom) on our IP Office. We have ran into a problem with transferred external calls. Unlike the Magix, which is hands free only when another internal user calls the telephone, this system answers transferred external calls, hands free. Calls transferred directly to an extension via the receptionist or the automated attendant pop up on the speakerphone.

Has anyone ran into this problem?

Any feedback is appreciated!

 
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A transfer is an internal call. HFAI answers internal calls

PhoneLady
 
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