Here's for Long Timers: Defaulting a IP500/403 Rls 2.3

[TheMitelGuy]

Hello,

First, I hope this ticket finds everyone well!

I have been cleaning out the warehouse and found a IP500/403 V1 system running 2.3 software. It powers up and works, however I don't know any of the passwords. None of our traditional company passwords work. I'm assuming the customer changed everything themselves.

With that said, I was able to console into the back DB9 and get the CLI. I issued a reset command, however I later learned that command was only good for 3.0 or newer - won't do anything on 2.3 or older.

Does anyone know how to completely default the passwords? I will do anything really. I have a need for this old piece of equipment and don't want to send it to the electronic recycler. Any ideas? Anything would be appreciated.

Thanks so much!

 

[TheMitelGuy]

Just a correction - I'm running 2.1, not 2.3 software as indicated. Thanks again!

 

[tlpeter]

Try this:

Use the serial cable.
Type at-debug

erase nvconfig
eraseconfig
reboot.

I am not sure if this works as i started at 3.0 and didn't work much on those releases.

BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

If tlpeter's solution doesn't work:

This will factory default the IP 403:
attach a serial cable and start PuTTy
Boot up IP 403 while repeatedly pressing the escape button on the PC
The bootloader appears
Type AT-X3 and wait for completion ( erase config )
Type AT-X2 and wait for completion ( erase nvconfig )
power recycle IP 403 and it is back on default config

Another approach without losing config:
Open Manager and login as Operator/Operator or as Manager/Manager, often those passwords are not changed
Then there is a config saved on the hard disk in the Manager folder.
Open it offline and use Snadboys Revelation or equal software to reveil the Admin pasword

Another approach without losing config:
Install the CCC Delta Server on your PC ( Not WIN7/8 compatible ) and connect it to the iP Office
Then there is a config saved on the hard disk in the CCC folder.
Open it offline and use Snadboys Revelation or equal software to reveil the Admin pasword

 

[IPGuru]

or use IPOpass to identify the system password when you have a network connection.

the AT-X2, AT-X3 procedure described is probably best though as I assume the current cfg is of no relevance


A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear