help with WIC-1DSU-T1 in 1720 2

[wiley1]

I have a 1720 that I bought used and a WIC-1DSU-T1 module (that I bought from different source) installed in the first slot. When I power it up, the AL light eventually turns red and stays red. The CD light is green, and the "WIC 0 OK" light is green. Another, apparently identical, WIC works fine in this router. I sent the WIC back once and the replacement is doing the exact same thing. Is there something that needs to be configured in the WIC to make it work with my router? Could it need a firmware upgrade or something?

 

[penduko]

Create a loopback cable to test the WIC-1DSU-T1. RJ-45 pins 1-4, 2-5 connection. Set the framing to esf and linecode to b8zs, wri mem, plug the loopback cable and see the status of the LEDs.

 

[JOAMON]

Could you do a show version and post the output? That router has two slots....what results if put in slot 1?

 

[wiley1]

With the loopback plug connected, the CD light comes on and the AL light goes out.

When I remove the cable to the T1 line, the AL light on the working WIC glows solid amber. However, when I do the same on the non-working WIC, the AL lamp glows solid red. Does this mean anything to anybody?

Is there any way to see the status of the WIC through the console?

-----------------------------------------

Here is my "show version":
DYN-Edge1>show version
Cisco Internetwork Operating System Software
IOS (tm) C1700 Software (C1700-Y-M), Version 12.1(8a), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Tue 22-May-01 23:52 by yiyan
Image text-base: 0x80008088, data-base: 0x805ECA74

ROM: System Bootstrap, Version 12.0(3)T, RELEASE SOFTWARE (fc1)

DYN-Edge1 uptime is 10 minutes
System returned to ROM by abort at PC 0x8012F600
System image file is "flash:c1700-y-mz.121-8a"

cisco 1720 (MPC860) processor (revision 0x601) with 24576K/8192K bytes of memory
.
Processor board ID JAD0531089J (3512688658), with hardware revision 0000
M860 processor: part number 0, mask 32
Bridging software.
X.25 software, Version 3.0.0.
1 FastEthernet/IEEE 802.3 interface(s)
1 Serial network interface(s)
WIC T1-DSU
32K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)

Configuration register is 0x2142

DYN-Edge1>

---------------------------------------------------------

 

[JOAMON]

Can you post the output from show interface ?

Also....why is your config register set for password recovery.....should be 0x2102

 

[wiley1]

Nice catch!! The reason we're doing all this is because the password was lost to the original router. We decided to get a second router up and running before blowing the password out of the original. How do I reset the register back to normal?

The following "show interface" output was taken after having a loopback connector installed for 5 days. The AL lamp is solid red. That should not happen, right? Do I have another bad WIC?

-----------------------------------------------
Router>show interface
FastEthernet0 is administratively down, line protocol is down
Hardware is PQUICC_FEC, address is 0006.d7ee.1263 (bia 0006.d7ee.1263)
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto-duplex, 10Mb/s, 100BaseTX/FX
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue :0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog
0 input packets with dribble condition detected
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier

Router>
----------------------------------------------------------

 

[JOAMON]

That is the output from fast ethernet 0 which is shutdown. Can you post output from show interface serial0?

 

[wiley1]

Duh! I'll send you two versions, one with the T1 and one with a loopback connector.
--------------------------------
Serial0 is down, line protocol is down
Hardware is PQUICC with Fractional T1 CSU/DSU
Description: WAN interface to Qwest-Boca Raton
Internet address is 65.114.160.142/30
MTU 1500 bytes, BW 1536 Kbit, DLY 20000 usec,
reliability 253/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)
Last input 00:01:19, output 00:01:19, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue :0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
30 packets input, 3763 bytes, 0 no buffer
Received 30 broadcasts, 0 runts, 1 giants, 0 throttles
2 input errors, 1 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
30 packets output, 3763 bytes, 0 underruns
0 output errors, 0 collisions, 4 interface resets
0 output buffer failures, 0 output buffers swapped out
4 carrier transitions
DCD=down DSR=up DTR=up RTS=up CTS=down
------------------------------------------------
Serial0 is up, line protocol is up (looped)
Hardware is PQUICC with Fractional T1 CSU/DSU
Description: WAN interface to Qwest-Boca Raton
Internet address is 65.114.160.142/30
MTU 1500 bytes, BW 1536 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)
Last input 00:00:00, output 00:00:00, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue :0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
33 packets input, 3835 bytes, 0 no buffer
Received 33 broadcasts, 0 runts, 1 giants, 0 throttles
2 input errors, 1 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
33 packets output, 3835 bytes, 0 underruns
0 output errors, 0 collisions, 7 interface resets
0 output buffer failures, 0 output buffers swapped out
5 carrier transitions
DCD=up DSR=up DTR=up RTS=up CTS=up
---------------------------------------------------
When we plug in the T1, the AL light goes out for a second or two, then comes back on.
When we plug in the loopback, the AL lights goes out after a few seconds, stays out for several minutes, but eventually comes back on.
Our old WIC had a yellow AL light, but the new one has a red one. Why?

 

[JOAMON]

When we plug in the T1, the AL light goes out for a second or two, then comes back on."

What is this connecting to on the other side? You most likely need to change the encapsulation to ppp.

 

[JOAMON]

By the way:

router(config)#config-register 0x2102

This will change it back to std boot.

 

[JOAMON]

Remember to shut the interface down and bring it back up after you change the encap.

 

[wiley1]

We spoke with the people at Qwest and they want the encapsulation to be HDLC.
At this point I'm just struggling to figure out if this WIC is bad so I can return it to the vendor. If the ALarm light is on with a loopback connector installed, what does that indicate?

 

[JOAMON]

Can you please post output from sh run...particularly the output of the config of the serial interfaces.....something caught my eye that concerns me......look at the bandwidth from the show interface. It reads 1536 which I recently ran into a problem with qwest. 1536 usually indicates AMI coding(robbed bit format) and should be 1544 if b8zs. Qwest had a bad niu at there CO that was supposed to automatically switch the line coding but was not functioning properly.

 

[JOAMON]

If you have a second wic you can test them by making a T1 xover cable and connecting them. The pinout is:
1 4
2 5
4 1
5 2

Configure both interfaces the same, bring them up, then connect the cable. If wics are good should only see green light on both.



Also double check with qwest as to the line coding they need.

 

[wiley1]

I can get you that output when I go in there tomorrow afternoon. But, I keep going back to this fact: I have another WIC that I can plug in to this router and it works perfectly with no configuration changes. So, that means that the WIC is bad, or there is something I need to configure on the WIC, correct? Is there anything on the WIC that can be configured? Firmware? The only difference I can see between the two devices is that one has a red AL lamp and the other is amber. Anything else I should check? Would you like to see a show inferface with the good WIC? With or without loopback connector?

 

[JOAMON]

It does sound like the wic...some things just dont seem to make since though....like the 1536 bw....would not hurt to see the output both ways with the other wic for comparison. Would also suggest to get 12.3 IOS...12.1 pretty old.

 

[Hammer1865]

wiley1, First check to see if the WIC card you have is a WIC-T1 or a WIC-T1-V2 (Version 2).

If it is a Version 2 card you will need to upgrade the IOS on your 1720 router to 12.3 (provided you have enough memory for it).