Help with Safe Mode not working 1

[lopper]

I have a problem for sure. I have a trojan on my machine. It is trojan.vundo and I can't get rid of it. When I do a virus scan with Norton, it finds it. But can't remove it. There is a special link to Symantec that I found that has a file to get rid of it. But when I run it, it tells me that it can't find trojan.vundo.

Now I have XP Home. This thing did not come with the disk for it. I have read where the special file from Norton to get rid of this guy needs to be run in Safe Mode.

Now my problem gets worse. When I go into Safe Mode, I only have a black screen with the words "Safe Mode" in all 4 corners. And some other writing at the top.

Any and all suggestions are welcomed. Thanks very much.

 

[rvnguy]

lopper,

Do you have and are you logging on with admin privilages?


rvnguy
"I know everything..I just can't remember it all

 

[lopper]

Yes sir. In fact, I have been into Safe Mode before. But all at once, it started doing this to me.

 

[linney]

Try and get a replacement CD for XP, you are going to need it sooner or later.

See if some of the other brands of removal tools work?

http://www.google.com/search?source...LG,GGLG:2005-28,GGLG:en&q=trojan.vundo+remove

Removing adware & spyware
faq608-4650

Microsoft (GIANT Antispyware) Beta available
Thread779-979113

Try the free version of "Ewido"

http://www.ewido.net/en/

Windows XP Home won't reboot into safe mode.
thread779-1110534

WinXP Pro won't boot into safe mode
thread779-1020730



Either borrow a XP CD to load the Recovery Console or obtain the correct version of the Setup Files for creating a 6 floppy set.

310994 - Obtaining Windows XP Setup Boot Disks

http://support.microsoft.com/default.aspx?scid=kb;en-us;310994&FR=1&PA=1&SD=HSCH

HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)

http://support.microsoft.com/support/kb/articles/q307/6/54.asp

An easy to follow recovery console description when unable to start computer due to corrupt registry.

http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm

This is a layman's version of Q307545 in simple language.

 

[lopper]

I will be looking to do this later. Off to work. But thanks so very much for the response!!

 

[lopper]

By the way, can I borrow an XP Pro version or must I have XP Home?
Again, thanks.

 

[linney]

To load just the Recovery Console it wont matter, you could even try a 2000 CD for that purpose.

 

[Ravenrx7]

looper... im having the same issue, have any luck yet?

Josh McMahon
A+ Certified,CCNA
jmcmahon@lexgen.com

 

[linney]

How to remove the Trojan.Vundo.B / Search42.com / MSevent / Req.dat Redirector
Credits: Attribune for developing the canned fix

http://www.bleepingcomputer.com/for...janVundoB-Search42com-MSevents-tx18610-0.html

See my quote of "Option^Explicit" in the following thread.
problems with IE and explorer
thread779-1049037

http://www.google.com/search?source...&rls=GGLG,GGLG:2005-28,GGLG:en&q=Vundo+remove