Help with LCR and T1 to PRI Fallback

[cms18]

Can someone steer me in the right direction with LCR? I have a PRI and a T1 hooked up to an IPO 412. We’re having higher than normal traffic inbound on the T1, so when someone goes to dial long distance (goes over the T1) the call does not go through. What I’m trying to accomplish is setting up a LCR to send outgoing calls over to the PRI when the T1 is full.

I have the following system shortcodes (Line Group 1 is the T1 and Line Group 0 is the PRI):

SC: 9
TN: .
LG: 0
F: SecondaryDialTone

SC: [9]1N;
TN: 1N
LG: 1
F: Dial

SC: [9]0N;
TN: 0N
LG: 1
F: Dial

SC: [9]N;
TN: N
LG: 0
F: Dial3K1

SC: [9]xxxxxxxxxx;
TN: N
LG: 0
F: Dial3K1


From all of the documents that I have read, I’m unclear about whether or not you have to have system shortcodes programmed and the duplicate them in the LCR form, or just have one set of shortcodes. I also see where Avaya says that [ ] and ; can’t be used in the LCR form. Any help on this would be greatly appreciated.

 

[dizzyphil]

c,

Create a LCR, name it whatever.

short code in the main route for long distance and international will be:
sc 0N
tn 0N
LG 1
feat dial

short code in the alt 1 route will be:
sc 0N
tn 0N
LG 0
feat dial

this way when the group ID 1 is busy or unavailable, it will go out group ID 0. Repeat the short codes in both the main and alt 1 fields for all your international and long distance codes. Change the timeout in the main to around 5 seconds from 30.

dizzy

 

[cms18]

Thanks Dizzy, I'll give it a try. When I build the LCR would I leave the system shortcodes as they are?

 

[dizzyphil]

Yes. Also, I used the 0N long distance short code as an example. You will need to add the 1N for long distance and 011N for international to the main and alternate also.

dizzy