9600 R3.0
COMMUNICATION MANAGER (CM) COMPATIBILITY:
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Although the 9600 IP phones are supported on Communication Manager 3.0 and higher, we recommend using the latest Communication Manager release with 9600 IP telephones. See the "Communication Manager Software & Firmware Compatibility Matrix" at support.avaya.com for the supported software/firmware versions of the Media Server, Media Gateway, and circuit packs.
CM 5.2 is the minimum version required to support the following features:
Enhanced support for Station Lock feature to lock local application like Contacts, Call Log or A-Menu
Mark calls in missed call log when they are redirected
CM 5.1 is the minimum version required to support the following features:
Log calls as missed on busy phone, if the phone is busy because of DND, LNCC or all incoming call appearances are busy
Mark calls in missed call log when they are picked up by another user
CM 4.0 is the minimum version required for native support of the 9600 IP telephones and support of the following features:
TTS
SRTP
Feature buttons on a softkey
CM 4.0.3 or CM 5.0 Service Pack 2 is required to take full advantage of Team Button feature functionality.
Interoperability with CM 3.x releases:
CM releases prior to 4.0 do not provide native support for the 9600 IP Telephones; it is recommended that the 9610 and 9620 IP Telephones be administered as a 4610 IP Telephone and that the 9630,9640 and 9650 IP Telephones be administered as a 4620/4621 IP Telephone.
CM 3.1.3 is required to enable the "SNMP without reset" feature with 96xx phones
CM 3.1.2 is required for personalization of button labels. Use of an earlier release of CM may result in corrupted button labels.
CM 3.1 is required to enable G.722 wide band audio.
CM 3.0 and CM 3.1 < load R013x.01.2.639.1 do not support Spice 3.0 firmware. The phone will not register to those CM loads.
you are several releases BEFORE 9600 phones where supported.
4600 firmare:
To get the full H.323 functionality of all of the releases in the 46xx Release 071008 package, you need Communication Manager Release 4.0, but you can install certain releases on telephones supported by Communication Manager 2.1 or later. The functionality you will not have prior to Communication Manager Release 2.1 is 4610SW support for display of multi-byte characters, 4610SW native support, certain Call Log enhancements.
To get the full H.323 functionality of the 4601+, 4602SW+, 4610SW, 4620, 4620SW, 4621SW and 4622SW Release 071008, if the Avaya circuit pack TN799C (CLAN board) is used, it must be at vintage 3, or greater.
You are 2 releases behind even for CM 2.1
You are probably going to have to update that switch, or try using very old IP phones such as the 4606/4612/4624, if you can find them.
Mitch
AVAYA Certified Specialist