So I just watched a pretty helpful youtube video on call parking and I set it up successfully with a 9621g phone. However, I am wondering if there is a way for it to be like it was on our old phone system. Without having a ton of buttons for call park lines 601-609 and call park pickup lines I would like for their to be one call park button that parks out of a pool of several park lines(601-609). Then a button to pickup any of those lines. I'm thinking this can be done with the right short code but I am far from a short code wizard. Any help would be appreciated.
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Help setting up call parking
- Thread starter jayjr1105
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intrigrant
Systems Engineer
You can assign a single button to have a park feature without parameters, then press the button and enter a park slot number, to retieve the parked call press the same button and enter the park slot number.
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intrigrant
Systems Engineer
Is your extension number 137? then it is not that weird.
I never use call parking but according the docs you should be able to enter your own park slot number.
I never use call parking but according the docs you should be able to enter your own park slot number.
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Our company lives and dies by call park. We use it frequently. We have a button that we press twice and it parks somewhere in the 601-609 range then tells you where it's parked. You call the person tell them they have a call on 602, they dial 602 and done. Just a little disappointing that it's going to be a couple steps more for Avaya.
amriddle01
Programmer
If you do it as you say it would be far quicker to simply transfer the call, so one key press before ringing them rather than press the key twice, call a user, tell them the slot, they dial the park slot....
TouchToneTommy
Vendor
S/C *72X/Park Call/N (72 for Park Call)
S/C *78X/UnPark Call/N (78 for PickUp)
Transfer to *72 and park slot 1 through 9
Retrieve the call with *78 and the park slot 1 through 9
But how do you know which park code is available to be used?
S/C *78X/UnPark Call/N (78 for PickUp)
Transfer to *72 and park slot 1 through 9
Retrieve the call with *78 and the park slot 1 through 9
But how do you know which park code is available to be used?
What version on IPO are you on? If you are on R9, use the Park and Page feature. It will work as you are asking. You hit the Park and Page button, it puts it on a Park slot and tells you which slot it Parked it on. Then from any phone, you simply dial that slot number and you are connected to the caller.
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