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Help Please - Program Error

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Not open for further replies.

mrcici22

Programmer
May 29, 2007
2
CA
Hi all,

For last few days i've been getting this error (Look Below) on my NC6220 Hp laptop. The Application works fine on my desktop and other laptop.

I would be really thankful if someone could help me fix this issue. Ive pasted the event/appilcation log below.

The application, , generated an application error The error occurred on 05/28/2007 @ 13:29:08.867 The exception generated was c0000024 at address 77FAC57C (RtlRaiseStatus)

Application exception occurred:
App: (pid=720)
When: 28/05/2007 @ 13:29:08.867
Exception number: c0000024
()

*----> System Information <----*
Computer Name: XXXX
User Name: UserName
Number of Processors: 2
Processor Type: x86 Family 6 Model 14 Stepping 12
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 4
Current Type: Multiprocessor Free
Registered Organization: Registered Company
Registered Owner: Registered User

*----> Task List <----*
0 Idle.exe
8 System.exe
216 SMSS.exe
244 CSRSS.exe
240 WINLOGON.exe
296 SERVICES.exe
308 LSASS.exe
448 ati2evxx.exe
492 svchost.exe
516 EvtEng.exe
548 S24EvMon.exe
596 svchost.exe
672 spoolsv.exe
764 btwdins.exe
788 IAANTMon.exe
820 mnmsrvc.exe
836 MSIEventlogMoni.exe
860 NetMeeting Moni.exe
884 ntrtscan.exe
940 RegSrvc.exe
1012 regsvc.exe
1028 scardsvr.exe
1036 mstask.exe
1084 Smc.exe
1132 tmlisten.exe
1164 uphclean.exe
1176 WinMgmt.exe
1192 svchost.exe
1204 xltCCam.exe
1280 CcmExec.exe
1328 hpqwmiex.exe
1456 OfcDog.exe
1292 ssonsvr.exe
1940 ati2evxx.exe
1820 explorer.exe
2012 QLBCTRL.exe
1896 PccNTMon.exe
2044 accelerometerST.exe
2036 uamss.exe
2136 Pre-Stage-Agent.exe
2152 wscript.exe
2116 issch.exe
2220 DLACTRLW.exe
2112 ZCfgSvc.exe
2236 iFrmewrk.exe
2324 slproto.exe
2388 internat.exe
2408 BTTray.exe
1552 slbroker.exe
2260 ImLua.exe
2468 broadmsg.exe
2424 slwinsso.exe
720 Synchwiz.exe
2032 SiteDnld.exe
1296 DRWTSN32.exe
0 _Total.exe

(00400000 - 0043F000)
(77F80000 - 77FFC000)
(66000000 - 66153000)
(7C570000 - 7C623000)
(77E10000 - 77E6F000)
(77F40000 - 77F7C000)
(7C2D0000 - 7C335000)
(77D30000 - 77DA8000)
(7CE20000 - 7CF0F000)
(779B0000 - 77A4B000)
(75E60000 - 75E7A000)
(6CA60000 - 6CA68000)
(66650000 - 666A4000)
(6E420000 - 6E426000)
(10000000 - 1000B000)
(780C0000 - 78121000)
(78000000 - 78045000)
(061F0000 - 06205000)
(7C950000 - 7C9DF000)
(1B740000 - 1B7C8000)
(1B000000 - 1B170000)
(1B5D0000 - 1B665000)
(0F9C0000 - 0FA22000)
(1B810000 - 1B84A000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(0F9A0000 - 0F9AB000)
(1F7A0000 - 1F7DA000)
(71710000 - 71794000)
(7CF30000 - 7D176000)
(70A70000 - 70AD6000)
(76B30000 - 76B6E000)
(1F840000 - 1F857000)
(07830000 - 0789A000)
(671A0000 - 671BC000)
(67670000 - 67678000)
(673A0000 - 673CA000)
(780A0000 - 780B2000)
(674A0000 - 674A9000)
(67610000 - 67628000)
(719B0000 - 719B8000)
(67600000 - 67606000)
(668D0000 - 668E2000)
(676D0000 - 676DB000)
(675B0000 - 675F1000)
(676B0000 - 676BD000)
(67480000 - 67486000)
(674E0000 - 674E9000)
(67490000 - 67496000)
(67170000 - 67177000)
(674B0000 - 674C8000)
(676C0000 - 676C6000)
(75050000 - 75058000)
(75030000 - 75044000)
(75020000 - 75028000)
(676A0000 - 676A7000)
(67060000 - 6708E000)
(67310000 - 6733F000)
(67190000 - 6719B000)
(673D0000 - 673E1000)
(67680000 - 67687000)
(67050000 - 6705E000)
(6C370000 - 6C46B000)
(63670000 - 63674000)
(63460000 - 6346E000)
(1F7F0000 - 1F80A000)
(63400000 - 63405000)
(07B00000 - 07B0D000)
(07B20000 - 07B2F000)
(63410000 - 63414000)
(63740000 - 63745000)
(55600000 - 5561D000)
(77340000 - 77353000)
(77520000 - 77525000)
(77320000 - 77337000)
(75150000 - 75160000)
(7CDC0000 - 7CE13000)
(77980000 - 779A4000)
(751C0000 - 751C6000)
(77BF0000 - 77C01000)
(77950000 - 7797B000)
(7C340000 - 7C34F000)
(773B0000 - 773DF000)
(77380000 - 773A3000)
(77830000 - 7783E000)
(77880000 - 7790E000)
(7C0F0000 - 7C154000)
(774E0000 - 77514000)
(774C0000 - 774D1000)
(77530000 - 77552000)
(77360000 - 77379000)
(782C0000 - 782CC000)
(777E0000 - 777E8000)
(74FD0000 - 74FEE000)
(75010000 - 75017000)
(777F0000 - 777F5000)
(63340000 - 6335D000)
(670E0000 - 67159000)
(67340000 - 67358000)
(67530000 - 6753D000)
(67290000 - 67301000)
(67210000 - 67236000)
(671E0000 - 671ED000)
(67370000 - 67392000)
(67440000 - 67473000)
(67630000 - 67641000)
(67650000 - 67662000)
(63480000 - 63484000)
(635C0000 - 635C7000)
(635B0000 - 635B3000)
(634B0000 - 634B7000)
(63180000 - 6333F000)
(749A0000 - 749C5000)

State Dump for Thread Id 0x754

eax=00000000 ebx=00000000 ecx=6601afe0 edx=b40f4644 esi=00000000 edi=6601a780
eip=77e583bb esp=0012e940 ebp=0012e954 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202


function: EmptyClipboard
77e583b0 b863110000 mov eax,0x1163
77e583b5 8d542404 lea edx,[esp+0x4] ss:00c58827=????????
77e583b9 cd2e int 2e
77e583bb c3 ret
77e583bc b864110000 mov eax,0x1164
77e583c1 8d542404 lea edx,[esp+0x4] ss:00c58827=????????
77e583c5 cd2e int 2e
77e583c7 c20c00 ret 0xc

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012E954 6602350B 010008D4 00000000 00001011 0000000A user32!EmptyClipboard
0012EA78 660597EB 010008D4 00000000 00000000 0042E072 MSVBVM60!EVENT_SINK_AddRef
0012EB8C 6602AD73 001975E8 0012EBA8 00405221 0019765C MSVBVM60!IID_IVbaHost
0012EB98 00405221 0019765C 00404E8C 0012EBF4 6602AD50 MSVBVM60!BASIC_CLASS_Invoke
0012EBA8 6602AD50 00405221 0012EC64 00000002 00000000 !<nosymbols>
0012EBF4 66023023 0012ECA4 0012EC64 00000002 0012EDC8 MSVBVM60!BASIC_CLASS_Invoke
0012ECC8 66022EB2 010018F4 01002074 00FF4770 00000002 MSVBVM60!EVENT_SINK_AddRef
0012ECEC 660BB515 010018F4 00000000 00000000 0012EDC8 MSVBVM60!EVENT_SINK_AddRef
0012ED4C 66021269 010018F4 0009027E 00002111 03000002 MSVBVM60!DllCanUnloadNow
0012ED74 66020341 010018F4 0009027E 00002111 03000002 MSVBVM60!EVENT_SINK_AddRef
0012EDD0 6607A250 0009027E 00002111 03000002 0009027E MSVBVM60!EVENT_SINK_AddRef
0012EDF4 66036323 010015BC 000C0288 00000111 03000002 MSVBVM60!IID_IVbaHost
0012EE60 660205BC 00FF5FB0 000C0288 00000111 03000002 MSVBVM60!Zombie_QueryInterface
0012EFE0 66021269 010015BC 000C0288 00000111 03000002 MSVBVM60!EVENT_SINK_AddRef
0012F008 66020341 010015BC 000C0288 00000111 03000002 MSVBVM60!EVENT_SINK_AddRef
0012F064 77E3A454 000C0288 00000111 03000002 0009027E MSVBVM60!EVENT_SINK_AddRef
0012F084 77E14750 66020297 000C0288 00000111 03000002 user32!SetWindowPlacement
0012F0A0 77E155B0 004D6398 00000111 03000002 0009027E user32!TranslateMessageEx
0012F0C8 77F91BAF 0012F0D8 00000018 004D6398 00000111 user32!DefWindowProcA
0012F124 77E17361 004D6398 00000111 03000002 0009027E ntdll!KiUserCallbackDispatcher
0012F144 77E1C3F2 000C0288 00000111 03000002 0009027E user32!SendMessageW
0012F18C 77E17B4B 00000001 0021805C 003B19A8 004D64A0 user32!GetWindowTextLengthA
0012F1C0 77E17A0F 004D64A0 0000000C 00000000 0021805C user32!EditWndProc
0012F1E4 77E1848C 004D64A0 0000000C 00000000 0021805C user32!GetWindowTextA
0012F208 77E3A454 0009027E 0000000C 00000000 0021805C user32!EditWndProc
0012F228 77E16B41 77E18443 0009027E 0000000C 00000000 user32!SetWindowPlacement
0012F24C 77E16B64 77E18443 0009027E 0000000C 00000000 user32!ScreenToClient
0012F26C 66035B47 77E18443 0009027E 0000000C 00000000 user32!CallWindowProcA
0012F2D8 660BAF03 00FF4770 0009027E 0000000C 00000000 MSVBVM60!Zombie_QueryInterface
0012F340 66021269 010018F4 0009027E 0000000C 00000000 MSVBVM60!DllCanUnloadNow
0012F368 66020341 010018F4 0009027E 0000000C 00000000 MSVBVM60!EVENT_SINK_AddRef
0012F3C4 77E3A454 0009027E 0000000C 00000000 0021805C MSVBVM60!EVENT_SINK_AddRef
0012F3E4 77E14750 66020297 0009027E 0000000C 00000000 user32!SetWindowPlacement
0012F400 77E2DAA3 004D64A0 0000000C 00000000 0021805C user32!TranslateMessageEx
0012F430 77F91BAF 0012F440 00000030 00000030 00000000 user32!SendDlgItemMessageA
0012F4A4 77E18C4E 004D64A0 0000000C 00000000 0021805C ntdll!KiUserCallbackDispatcher
0012F4E8 6601F395 00000000 0021805C 00FF4770 00000001 user32!SetWindowTextA
0012F524 66026B49 010018F4 0000000B 0021805C 66008A00 MSVBVM60!EVENT_SINK_AddRef
0012F65C 66026928 010018F4 00000001 6601AE28 00000409 MSVBVM60!_vbaFreeObjList
0012F6B0 6610032F 010018F4 0001000B 6601AE28 00000409 MSVBVM60!_vbaFreeObjList
0012F71C 661002B7 010018F4 0001000B 00000004 0012F7AC MSVBVM60!_vbaLateMemSt
0012F748 66109965 010018F4 0001000B FFFFFFFD 00000000 MSVBVM60!_vbaLateMemSt
0012F780 6610A380 00409204 00000000 0012F7AC 00000004 MSVBVM60!_vbaVarSub
0012F8CC 00432E1A 0012F9B4 660241E0 00000002 660FFFA1 MSVBVM60!_vbaVarLateMemSt
0012F954 00432288 00170580 0012F9B4 00000000 660243F3 !<nosymbols>
0012F9D0 00430DFF 0043B9F8 0013A530 0012FAB8 00FF374C !<nosymbols>
0012FAC0 00427E4A 0012FB20 0012FBF0 00000001 00000000 !<nosymbols>
0012FB14 6602AD73 0013A530 0012FB30 0040306C 0013A564 !<nosymbols>
0012FB20 0040306C 0013A564 00402FE4 0012FB7C 6602AD50 MSVBVM60!BASIC_CLASS_Invoke
0012FB30 6602AD50 0040306C 0012FBEC 00000002 00000000 !<nosymbols>
0012FB7C 66023023 0012FC2C 0012FBEC 00000002 010005FC MSVBVM60!BASIC_CLASS_Invoke
0012FC50 66022EB2 010005FC 00FFFF0C 00FF5FB0 00000002 MSVBVM60!EVENT_SINK_AddRef
0012FC74 6601D926 010005FC 00000006 0012FC94 0012FD48 MSVBVM60!EVENT_SINK_AddRef
0012FCD0 6601D745 01061E94 00000000 00000000 00FFFF0C MSVBVM60!EVENT_SINK_AddRef
0012FCF0 6601D70A 01061E94 00FF9434 00000000 00FFFF0C MSVBVM60!EVENT_SINK_AddRef
0012FD48 6608682E 0012FD80 00000001 01061E94 00000000 MSVBVM60!EVENT_SINK_AddRef
0012FD84 6603ACEE 00FFFF0C 00000001 0043B010 00000001 MSVBVM60!EbLibraryUnload
0012FED4 66011CC0 01061E94 00402C7C 00FF1E94 00000003 MSVBVM60!Zombie_QueryInterface
0012FEF8 6600E218 00402C7C 00000000 00402C7C 6610F470 MSVBVM60!BASIC_CLASS_QueryInterface
0012FF18 6600DF77 00400000 00400000 00000000 6610F470 MSVBVM60!ThunRTMain
0012FF38 6600DE7D 00000000 00400000 00000000 00000000 MSVBVM60!ThunRTMain
0012FFB8 0040218E 00402C7C 7C598989 00000000 00000000 MSVBVM60!ThunRTMain
0012FFF0 00000000 00402184 00000000 000000C8 00000100 !<nosymbols>

*----> Raw Stack Dump <----*
0012e940 a1 55 0b 66 d4 08 00 01 - 7a 55 0b 66 d4 08 00 01 .U.f....zU.f....
0012e950 98 f4 10 66 78 ea 12 00 - 0b 35 02 66 d4 08 00 01 ...fx....5.f....
0012e960 00 00 00 00 11 10 00 00 - 0a 00 00 00 00 00 00 00 ................
0012e970 d4 08 00 01 80 a7 01 66 - 2e 92 03 66 d4 08 00 01 .......f...f....
0012e980 80 a7 01 66 00 00 00 00 - 98 eb 12 00 68 ec 12 00 ...f........h...
0012e990 01 00 00 00 02 00 00 00 - d0 02 00 00 00 00 ff 00 ................
0012e9a0 03 00 00 00 00 4b 01 66 - 00 00 00 00 31 49 01 66 .....K.f....1I.f
0012e9b0 4c 37 ff 00 00 00 ff 00 - 04 00 00 00 00 e9 12 00 L7..............
0012e9c0 88 29 00 01 6c eb 12 00 - 64 7e fb 77 01 16 f8 77 .)..l...d~.w...w
0012e9d0 ff ff ff ff 58 e9 12 00 - 9c 67 00 01 6c eb 12 00 ....X....g..l...
0012e9e0 64 7e fb 77 78 16 f8 77 - ff ff ff ff 30 ea 12 00 d~.wx..w....0...
0012e9f0 f2 6b 01 66 00 00 ff 00 - 00 00 00 00 98 67 00 01 .k.f.........g..
0012ea00 00 00 ff 00 44 37 ff 00 - 78 48 01 66 82 48 01 66 ....D7..xH.f.H.f
0012ea10 1c 38 ff 00 00 00 00 00 - 0c ff ff 00 01 00 00 00 .8..............
0012ea20 01 00 00 00 a2 5d e1 77 - 98 63 4d 00 01 00 00 00 .....].w.cM.....
0012ea30 74 20 00 01 01 00 00 00 - 6c eb 12 00 01 00 00 00 t ......l.......
0012ea40 30 89 59 7c 00 00 00 00 - 00 00 00 00 10 27 00 00 0.Y|.........'..
0012ea50 00 00 00 00 8f a2 59 7c - 00 00 00 00 68 ea 12 00 ......Y|....h...
0012ea60 9c 1f ff 00 24 42 01 66 - 00 00 00 00 dc 41 02 66 ....$B.f.....A.f
0012ea70 24 d2 ff 00 d4 08 00 01 - 8c eb 12 00 eb 97 05 66 $..............f

State Dump for Thread Id 0x5b8

eax=00000001 ebx=060bff0c ecx=01ee50e8 edx=00000000 esi=77f88f08 edi=00000110
eip=77f88f13 esp=060bfef0 ebp=060bff14 iopl=0 nv up ei ng nz ac po cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000297


function: ZwWaitForSingleObject
77f88f08 b8ea000000 mov eax,0xea
77f88f0d 8d542404 lea edx,[esp+0x4] ss:06be9dd7=????????
77f88f11 cd2e int 2e
77f88f13 c20c00 ret 0xc
77f88f16 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
060BFF14 7C57B3DB 00000110 000010D9 00000000 1B00999E ntdll!ZwWaitForSingleObject
00000000 00000000 00000000 00000000 00000000 00000000 kernel32!WaitForSingleObject

State Dump for Thread Id 0x5b4

eax=00000000 ebx=00000000 ecx=7ffdc000 edx=00000000 esi=77f88f08 edi=00000110
eip=77f88f13 esp=061bfef0 ebp=061bff14 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: ZwWaitForSingleObject
77f88f08 b8ea000000 mov eax,0xea
77f88f0d 8d542404 lea edx,[esp+0x4] ss:06ce9dd7=????????
77f88f11 cd2e int 2e
77f88f13 c20c00 ret 0xc
77f88f16 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
061BFF14 7C57B3DB 00000110 FFFFFFFF 00000000 1B00999E ntdll!ZwWaitForSingleObject
00000000 00000000 00000000 00000000 00000000 00000000 kernel32!WaitForSingleObject

State Dump for Thread Id 0x888

eax=0630fe8c ebx=01ac0c80 ecx=00000101 edx=ffffffff esi=1b120c60 edi=01ac71e0
eip=77fac57c esp=0630fe8c ebp=0630fedc iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: RtlRaiseStatus
77fac559 8bec mov ebp,esp
77fac55b 83ec50 sub esp,0x50
77fac55e 8b4508 mov eax,[ebp+0x8] ss:06e39dc2=????????
77fac561 8365b800 and dword ptr [ebp+0xb8],0x0 ss:06e39dc2=????????
77fac565 8365c000 and dword ptr [ebp+0xc0],0x0 ss:06e39dc2=????????
77fac569 8945b0 mov [ebp+0xb0],eax ss:06e39dc2=????????
77fac56c 8d45b0 lea eax,[ebp+0xb0] ss:06e39dc2=????????
77fac56f c745b401000000 mov dword ptr [ebp+0xb4],0x1 ss:06e39dc2=????????
77fac576 50 push eax
77fac577 e824ffffff call RtlRaiseException (77fac4a0)
FAULT ->77fac57c c9 leave
77fac57d c20400 ret 0x4

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0630FEDC 77F8F3A5 C0000024 00000020 77F87FDD 1B120C60 ntdll!RtlRaiseStatus
0630FEFC 1B00505A 00000009 00000001 00000018 1B005016 ntdll!RtlpUnWaitCriticalSection
00000000 00000000 00000000 00000000 00000000 00000000 msjet40!Ordinal112

State Dump for Thread Id 0x960

eax=77d4aefc ebx=00166f38 ecx=0012dd24 edx=00000000 esi=00166e20 edi=00000100
eip=77f88b37 esp=06c2fe28 ebp=06c2ff74 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206


function: ZwReplyWaitReceivePortEx
77f88b2c b8ac000000 mov eax,0xac
77f88b31 8d542404 lea edx,[esp+0x4] ss:07759d0f=????????
77f88b35 cd2e int 2e
77f88b37 c21400 ret 0x14
77f88b3a 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
06C2FF74 77D4E0C0 77D4E003 00166E20 77D4F701 00130000 ntdll!ZwReplyWaitReceivePortEx
06C2FFA8 77D4AF16 00166768 06C2FFEC 7C57B388 00166F38 rpcrt4!UuidCreate
06C2FFB4 7C57B388 00166F38 77D4F701 00130000 00166F38 rpcrt4!RpcMgmtSetCancelTimeout
06C2FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0x5d8

eax=7ce85ae5 ebx=00000102 ecx=03d603d4 edx=00000000 esi=77f88398 edi=06d2ff74
eip=77f883a3 esp=06d2ff60 ebp=06d2ff7c iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206


function: NtDelayExecution
77f88398 b832000000 mov eax,0x32
77f8839d 8d542404 lea edx,[esp+0x4] ss:07859e47=d233c88b
77f883a1 cd2e int 2e
77f883a3 c20800 ret 0x8
77f883a6 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
06D2FF7C 7C59A25A 0000EA60 00000000 7CE89ACC 0000EA60 ntdll!NtDelayExecution
00007530 00000000 00000000 00000000 00000000 00000000 kernel32!Sleep

*----> Raw Stack Dump <----*
06d2ff60 8f a2 59 7c 00 00 00 00 - 74 ff d2 06 bf 9f 59 7c ..Y|....t.....Y|
06d2ff70 10 97 16 00 00 ba 3c dc - ff ff ff ff 30 75 00 00 ......<.....0u..
06d2ff80 5a a2 59 7c 60 ea 00 00 - 00 00 00 00 cc 9a e8 7c Z.Y|`..........|
06d2ff90 60 ea 00 00 a7 5b e8 7c - 00 00 00 00 00 00 e2 7c `....[.|.......|
06d2ffa0 10 97 16 00 ec ff d2 06 - 10 97 16 00 ff 5a e8 7c .............Z.|
06d2ffb0 85 7d e3 7c 70 7d e3 7c - 88 b3 57 7c 10 97 16 00 .}.|p}.|..W|....
06d2ffc0 85 7d e3 7c 70 7d e3 7c - 10 97 16 00 00 90 fd 7f .}.|p}.|........
06d2ffd0 d4 03 d6 03 c0 ff d2 06 - d4 03 d6 03 ff ff ff ff ................
06d2ffe0 54 1f 5c 7c 08 2b 57 7c - 00 00 00 00 00 00 00 00 T.\|.+W|........
06d2fff0 00 00 00 00 e5 5a e8 7c - 10 97 16 00 00 00 00 00 .....Z.|........
06d30000 c8 00 00 00 00 01 00 00 - ff ee ff ee 02 10 00 00 ................
06d30010 00 00 00 00 00 fe 00 00 - 00 00 10 00 00 20 00 00 ............. ..
06d30020 00 02 00 00 00 20 00 00 - 1f 02 00 00 ff ef fd 7f ..... ..........
06d30030 0d 00 08 06 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
06d30040 00 00 00 00 98 05 d3 06 - 0f 00 00 00 f8 ff ff ff ................
06d30050 50 00 d3 06 50 00 d3 06 - 40 06 d3 06 00 00 00 00 P...P...@.......
06d30060 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
06d30070 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
06d30080 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
06d30090 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

State Dump for Thread Id 0x8c4

eax=00000000 ebx=00000000 ecx=fffffffc edx=00000000 esi=77f88f08 edi=0000025c
eip=77f88f13 esp=07d3ff64 ebp=07d3ff88 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: ZwWaitForSingleObject
77f88f08 b8ea000000 mov eax,0xea
77f88f0d 8d542404 lea edx,[esp+0x4] ss:08869e4b=????????
77f88f11 cd2e int 2e
77f88f13 c20c00 ret 0xc
77f88f16 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
07D3FF88 7C57B3DB 0000025C FFFFFFFF 00000000 75034D2A ntdll!ZwWaitForSingleObject
77F87EE0 8B000000 83042454 7500147A 42FFF04F 8B197504 kernel32!WaitForSingleObject
180D8B64 00000000 00000000 00000000 00000000 00000000 <nosymbols>

*----> Raw Stack Dump <----*
07d3ff64 30 a0 59 7c 5c 02 00 00 - 00 00 00 00 00 00 00 00 0.Y|\...........
07d3ff74 e0 78 9c 07 e0 78 9c 07 - d0 17 04 75 00 70 fd 7f .x...x.....u.p..
07d3ff84 00 70 fd 7f e0 7e f8 77 - db b3 57 7c 5c 02 00 00 .p...~.w..W|\...
07d3ff94 ff ff ff ff 00 00 00 00 - 2a 4d 03 75 5c 02 00 00 ........*M.u\...
07d3ffa4 ff ff ff ff 00 00 00 00 - 00 00 00 00 ec ff d3 07 ................
07d3ffb4 e0 78 9c 07 88 b3 57 7c - 5c 02 00 00 00 00 00 00 .x....W|\.......
07d3ffc4 00 00 00 00 e0 78 9c 07 - 00 70 fd 7f 43 00 00 00 .....x...p..C...
07d3ffd4 c0 ff d3 07 43 00 00 00 - ff ff ff ff 54 1f 5c 7c ....C.......T.\|
07d3ffe4 08 2b 57 7c 00 00 00 00 - 00 00 00 00 00 00 00 00 .+W|............
07d3fff4 fa 4c 03 75 e0 78 9c 07 - 00 00 00 00 c8 00 00 00 .L.u.x..........
07d40004 00 01 00 00 ff ee ff ee - 02 10 00 00 00 00 00 00 ................
07d40014 00 fe 00 00 00 00 10 00 - 00 20 00 00 00 02 00 00 ......... ......
07d40024 00 20 00 00 25 04 00 00 - ff ef fd 7f 18 00 08 06 . ..%...........
07d40034 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
07d40044 98 05 d4 07 0f 00 00 00 - f8 ff ff ff 50 00 d4 07 ............P...
07d40054 50 00 d4 07 40 06 d4 07 - 00 00 00 00 00 00 00 00 P...@...........
07d40064 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
07d40074 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
07d40084 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
07d40094 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

 
Any changes to hardware/software around when it started erroring?

Any other strange behaviour on the machine?

Has the application always worked ok on this Machine?

Up to date anti-virus & anti-spyware installed/machine scanned?

Have you run chkdsk?
 
Hi wolluf
Thanks for helping me wid this ..

I just recently got this laptop and the error came up the next day. I've also noted that when my Syncwiz application crashes my MsWord generates the same kind of error: Winword.exe has generated errors and will be closed by Windows. I'll try to run chkdsk once i get back home.

 
The error message is definately refering to Synchwiz.exe.

Application exception occurred:
App: (pid=720)
When: 28/05/2007 @ 13:29:08.867
Exception number: c0000024

you task list has ID 720 listed as synchwiz.exe

2424 slwinsso.exe
720 Synchwiz.exe
2032 SiteDnld.exe

I start with trying to find out what that program is and remove it. See if the problem goes away. Then try re-installing it if it's something you want to keep.

It would be helpful to know what program that executable is for if you can find out. It may be a program with dependencies that may the be root of the problem. For instance, if it's an office program, I may look at MDAC, ODBC, jet versions, or maybe even Windows script. It's likely not an office program, but some research could tell how it works.

also, in case it helps,

I just had an issue with a failed memory module that created a similar error log. The only difference is that programs effected were intermittant and programs it refered to were different each time. The memory passed the HP diagnostics every time, even though an overnight continous loop. But replaceing the memory module solved the problem.

Check the PID on the error codes and check that against task manager to see if it is always referring to SynchWiz.exe.



Hope this helps

Good Luck!

Chris
 
also, running a spyware cleaner and cleanup programs couldn't hurt.

try these utilities.

CCleaner - cleans the file system and registry. I use it from time to time.


Spyware cleaners

Spybot - Search & Destroy 1.4

Ad-Aware SE Personal Edition 1.06

Hope this helps

Good Luck!

Chris
 
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