PaulGillespie
Technical User
Hi Guys,
One of my clients sent an email which was not received by the recipient, no NDR, nothing. I have identified the message in the smtp log but i'm a bit unsure what it means can you help? Here it is:
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 220+rlmh08+ESMTP;+Wed,+15+Mar+2006+16:37:56+GMT 0 0 47 0 390 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 EHLO - mydomainname.co.uk
0 0 4 0 390 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 250-rlmh08.swi.contact.secure-ops.net+Hello+adsl-222-222-222-222.myisp.
co.uk+[222.222.222.222],+pleased+to+meet+you 0 0 115 0 468 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 MAIL - FROM:<username@mydomainname.com>+SIZE=399825 0 0 4 0 468 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 250+<username@mydomainname.com>...+Sender+ok 0 0 44 0 671 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 RCPT - TO:<recipientaddress@recipientdomainname.nhs.uk> 0 0 4 0 671 SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 451+<recipientaddress@recipientdomainname.nhs.uk>...+Requested+mail+
action+not+taken:+mailbox+unavailable 0 0 102 0 4078 SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 RSET - - 0 0 4 0 4078
SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 250+Reset+state
0 0 15 0 4187 SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 QUIT - - 0 0 4 0 4203
SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 221+rlmh08.swi.contact.secure-ops.net+closing+connection 0 0 56 0 4296
SMTP - - - -
So thats it, i see a referance to user mailbox not availible but this recipient has been receiving emails from other people ok. i have checked the recipients MX record and it is the same one which is listed above in the logs so that seems ok.
Any help would be greatly appreciated.
Thanks!
One of my clients sent an email which was not received by the recipient, no NDR, nothing. I have identified the message in the smtp log but i'm a bit unsure what it means can you help? Here it is:
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 220+rlmh08+ESMTP;+Wed,+15+Mar+2006+16:37:56+GMT 0 0 47 0 390 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 EHLO - mydomainname.co.uk
0 0 4 0 390 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 250-rlmh08.swi.contact.secure-ops.net+Hello+adsl-222-222-222-222.myisp.
co.uk+[222.222.222.222],+pleased+to+meet+you 0 0 115 0 468 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 MAIL - FROM:<username@mydomainname.com>+SIZE=399825 0 0 4 0 468 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 250+<username@mydomainname.com>...+Sender+ok 0 0 44 0 671 SMTP - - - -
2006-03-15 16:42:30 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 RCPT - TO:<recipientaddress@recipientdomainname.nhs.uk> 0 0 4 0 671 SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 451+<recipientaddress@recipientdomainname.nhs.uk>...+Requested+mail+
action+not+taken:+mailbox+unavailable 0 0 102 0 4078 SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 RSET - - 0 0 4 0 4078
SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 250+Reset+state
0 0 15 0 4187 SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionCommand SMTPSVC1 SBS2003 - 25 QUIT - - 0 0 4 0 4203
SMTP - - - -
2006-03-15 16:42:33 111.111.111.111 (recipients mail server)
OutboundConnectionResponse SMTPSVC1 SBS2003 - 25 - - 221+rlmh08.swi.contact.secure-ops.net+closing+connection 0 0 56 0 4296
SMTP - - - -
So thats it, i see a referance to user mailbox not availible but this recipient has been receiving emails from other people ok. i have checked the recipients MX record and it is the same one which is listed above in the logs so that seems ok.
Any help would be greatly appreciated.
Thanks!