Help! IPO VMail PC died..

[BWB8771]

I have backups of the binaries and configs, and I have an image I took of the PCs hard drive six months ago. Also, I have access to the IP Manager install software.

In the event the PC repair lasts into business hours tomorrow, is there a way I can configure the IP500 to, say, just ring all extensions with incoming calls?

IP 500 8.1(63)
VMPro 8.1.9016
46/5610s, 46/5621+25s

 

[jamie77]

I'm sure your Avaya Partner will dial in and sort this for you in your hour of need. It's what contracts are for!!!

Jamie Green

[bold]A[/bold]vaya [bold]R[/bold]egistered [bold]S[/bold]pecialist [bold]E[/bold]ngineer

 

[BWB8771]

I'm sure they would, at triple their rate - today's a national holiday.

IP 500 8.1(63)
VMPro 8.1.9016
46/5610s, 46/5621+25s

 

[AACon]

Sure you can. Just point your incoming call routes that normally hit voicemail pro to hit a huntgroup. I'm sure you received some admin training of sorts to figure this out, yes?

-Austin
ACE: Implement IP Office

 

[BWB8771]

Yes, I did - I was hoping there might've been some telnet/SSH "back door" to be able to get into the IP500 without loading the Manager software onto a different machine.

Thanks!

IP 500 8.1(63)
VMPro 8.1.9016
46/5610s, 46/5621+25s

 

[AACon]

Ohhh wouldn't that be nice. At times I wish it did have that ability so I could just throw open putty and tunnel into a system without having to have some dedicated pc some place to support customers, or deal with some garbage vpn or something.

-Austin
ACE: Implement IP Office

 

[tlpeter]

If they charge you a triple rate then you do not have the right support contract.
Don't be cheap and call them.


BAZINGA!

I'm not insane, my mother had me tested!

 

[BWB8771]

We're back up and running.

IP 500 8.1(63)
VMPro 8.1.9016
46/5610s, 46/5621+25s