Hello All, I am facing probl

[activenew]

Hello All,

I am facing problem , the "DIRECTORY NUMBER" suddenly stopped working.

please help me.

Thanks

 

[activenew]

how to start to troubleshoot this issue, please guide me?

 

[fcpli]

You need to be more specific with your requests. What system, what version, what do you mean by "DIRECTORY NUMBER"? Printout missing or extension is not working or what? To ask a question like this is totally useless. Spend a little bit of your time to explain at least the basics above....

 

[activenew]

thanks for reply

What system ? winfiol-MD110
what VERSION?CXP1010104/4/TSWSP07/R8B
DIRECTORY NUMBER ? CENTRAL NUMBER (5000)

the central device shown in screen (night serv).

thanks

 

[activenew]

any insight please?

 

[activenew]

any insight please?

 

[himdp]

Can you explain the problem in more detail please?

 

[inlsp05]

As fcoli told before need more info. With this quedtion face you cant never have an answer...

 

[activenew]

Hi himdp,

When you call from outside and when you press zero for help , you are not diverted your call to the desired number (0) because the ext(0) is a central device it self, but if you dial direct ext in this case we are able to receive a call without any issue.

And also we cannot make an internal call from the central machine(no power), Just show on his screen (night Serv)

i have tried to restart board, and also removed a cable and connected again(also changed cable and device) ,but no luck.


i hope the explanation above gave required information to solve this issue.

Thanks

 

[activenew]

Please tell me what kind of information you need, if the description above did not explain the problem as required

thank for all

 

[activenew]

please guys?

 

[activenew]

The central machine is working now, but I do not know how.

thanks

 

[inlsp05]

On/off 4224