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Hard Drive Failure??

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Pops109

Technical User
Nov 14, 2001
26
US
I am trying to determine if I really have a hard drive failure. I'm running XP pro. While running EXCEL this morning, my computer froze. Could do nothing but turn the power off and re-boot. Upon re-booting, prior to getting to the Windows screen, I got a message about can't find the hardware. Re-booted again, this time it said there was a problem with the hard drive and it ran a check disc. Took about 6 hours. While it was running, it said there were about 8 to 10 problems - had to do with the IE5.1 temporary files. It finished and booted to windows XP.
I thought all was ok. Finished by Excel work. Printed it out ok. Came back later to a black screen with the same initial message about can't finding the hardware.
I called Gateway - Tech advisor had me run a program from the Recovery disc that checks the hard drive. Program said hard drive failed. Tech rep said I need to get a new Hard drive.
Is this correct or are there other possibilities?
Gateway 1400cs
tel 1400MHz Pentium 4 FAT 32
40GB Hard drive
Right now its checking file system 86% complete.
One message "THe size of the \PAGEFILE.sys is not valid."
Any help would be much appreciated.
john0109
 
Change the IDE cable. Try a different power connector to the drive (take one off a CD drive if necessary to check on problem).
 
Thanks. I'll try that when its done checking the disk. Previously, I checked all connections unpluged and repluged. Didn't help.
It's still checking the disk - "File and folder verification is complete" It found bad links in two lost chains and corrected. It is now verifying free space (69 % complete)
Thanks
 
Your hard drive manufacturer will have free diagnostic tools to thoroughly check your drive out.
 
Thanks,
I went to the Western Digital site and downloaded a diagostic program. It told me I Failed SMART and Passed the Quick Test. Not sure what that means. I emailed Western Digital and await their response
Thanks again
John
 
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