We have implemented GW 5.5 but disabled the DM function. We now have a requirement for document management in one of our depts. A third party consultant came in to tell us about GW document management and advised against it saying that in their experience there have been a lot of problems with it; losing docs, lack of proper archive facility, no web integration, limited capture support....and the list goes on.
Their recommendation, even though our paper loads were relatively small, were to stay well clear of GW and opt for either iManage or PC Docs, because the pain of working with GW and migrating away at a later stage would work out more costly.
Any views...?