Guest mbx

[silver987]

Customer with CICS 7.1, CP100 3.1 we have a guest mbx and right now we have turned on "message notification" to her cell phone. Is there a way to forward directly to her cell when they transfer a call to her mbx without using the "dial 7"?

Wayne T

 

[exsmogger]

Not that I know of. I think you'll have to set up a phone in the office to remote call forward to her cell number.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[silver987]

That's pretty much what I thought. Thanks for the reply.

Wayne T

 

[luv2ski]

If she has a DID u could use AA with CCR tree for ext transfer

6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"

 

[jonsjacks]

1st you set up Routing Service eg; 001 enter the dial out phone #.
Use POOL "A".
Next set up Dst Code 201-normal mode/ Night etc.-absorb all.
Call fwd (fea 4) 201.
Make sure set has access to line pool.

Jon

 

[silver987]

Thanks for the reply Jon but I don't have a phone on it. It is a guest mbx.

Wayne T

 

[jonsjacks]

If you "fwd no answer"/ "fwd on busy" to 201 that will work also.

Jon

 

[curlycord]

Why not just transfer the caller to the cell phone instead of the mailbox?
Just curious!



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curlycord

http://www.curlycord.com

 

[silver987]

Not a bad idea but what the customer wants is what they get. You know how that works.

Wayne T

 

[curlycord]

Well I was just wondering if they new that option existed.


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curlycord

http://www.curlycord.com