Green Feature Question 1

[papagigo1]

I have 5 G3si(V11&CM2.1)) and 1 Nortel(81C) in a QSIG network. When calls come in to me from any QSIG location I see the caller name and extension number on my 6406D. Working as designed so far, but if the call ends up in voicemail (Intuity LXi) the Message Manager only shows the names from my switch, the others show the complete 10 digit DID number and no name, even though it was a QSIG call!
I thought the green feature was used to capture anything (name&number)that was sent over the ISDN/PRI?

Does this sound like it's working correctly?

Mike in NH

 

[YeOldPhoneGuy]

To provide the ANI number in Intuity it requires that a green feature be purchased to enable it. The cost is ~ $2,500.

Me

 

[papagigo1]

YeOld,

I should have been more complete in my original post, my Intuity has the Green Feature installed! I'm just not sure what I should be seeing when I use the Message Manager. I thought I would see any extension and name in my Qsig network and number and name that comes in to the Intuity over the ISDN T1.
I was hoping that someone with a similar set up could tell me what they see.

Mike in NH

 

[OldPhoneGuy]

I've got the ANI green feature enabled. The Intuity Audix only sees ANI from an incoming PRI call.

 

[papagigo1]

OldPhoneGuy,

Do you see the name as well as the number on the PRI incoming? Are you using QSIG or DCS to any other switches for 4/5 digit dialing?

Mike in NH

 

[OldPhoneGuy]

I am using DCS over a point to point PRI to another switch. I am not using QSIG. I do see name and number on the DCS calls, but that is a function of the Definity software, not the PRI. I only see the calling number on incoming PRI calls from the outside world, which is all my provider is sending.

I believe the Intuity Green Feature is to provide only ANI on incoming calls, not calling party name.

 

[papagigo1]

OldPhoneGuy,

Thank you..
Sounds like I should get name and number on any Qsig/DCS calls and only the number if it comes in over the PRI.

Mike in NH

 

[chongkf]

I have Definity G3si tie with S8700 by using the DS1 card program as ISDN-PRI trunk type. When i make an extension call to the other switch, i only can see the calling extension name and number on the 6408D phone when the calling party has answer the call. Is there any way to see the calling extension number and name even the calling party not answer or before answer?