GL Trial Balance fails to show some Batched invoices

[cstrahm]

Progression 7.5.102c
Closing Month

There are a couple invoices which had been processed and batched during the month, but when we run the trial balance a couple of the invoice items do not show up with their batch numbers in the report. Others do. Ideas?

Thanks, Chris.

 

[dgillz]

What kind of invoices? Customer or Vendor? Please also define "batched".

There are 2 possibilities that come immediately to mind:

1) The invoices were never posted
2) You have not posted from subledger in GL

I may have already asked you this, but why are you on such an old version?

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

"What version of URGENT!!! are you using?

 

[cstrahm]

>> I may have already asked you this,
>> but why are you on such an old version?

We have been on Macola since the old DOS 4 version. We went through many bugs in many versions. Our original/previous accounting person was a consultant for Macola and dealt with Sanjeev directly. Version 7.5 has been the most stable of anything we have used to date. So compared to what we used in the past, 7.5 is plenty new enough for us.

There are probably 3 reasons why we have bailed out on any further upgrades:

(1) After ES bought them we spoke to our local rep about the newer versions. He told us to forget it, he was already in a nightmare dealing with other clients who had upgraded and there were many bugs. He recommended we stay with what we had and gave us a couple minor updates.

(2) We run Novell Netware with Pervasive 2000i and love it. Have since version 3, now on version 6. We have NO desire whatsoever to change to NT servers. Netware never crashes, never has virus problems, and it runs -FAST-. We had some folks over who were running Macola on NT and also another with MAS90, and they both complained to no end how slow their systems were. They were simply sick when they saw how fast our system operated. They went back to their offices trying to persuade their companies to change to Netware.

(3) We talked to ES a couple years ago about upgrades. They wanted over $8,000 for trivial updates. Given the direction they were moving (dropping Netware support) the total cost, pain, and time of changing our servers was out of the question. We saw no point investing in that road map.

We are an OEM. We have looked around on several occasions and talked to other companies about what they are using. It's pretty sad. Everyone hates what they have and complains about problems. Until a better solution and path becomes clear, we are happy to stay with what we have and what works day in day out. It's certainly much better than what we hear about from others.

 

[dgillz]

I am not recommending moving to ES or to a windows server, just to 76400b. Novell 6 is currently supported on 76400b, the latest version. All you have to do to get 76400b is pay annual maintenance fees. If you have done that there is no charge.

If you are aware of all this, no problem.

Did my solution work for you on the original quesiton?


Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

"What version of URGENT!!! are you using?

 

[cstrahm]

>> just to 76400b.

As I recall that is the sort of discussion we had with ES. We paid maintence for years, but with the change over to ES I think we eventually stopped as it wasn't clear what was going to happen to Macola. When we talked to ES they wanted so much money that it did not appear worth it, since it was not made clear if it even had feature changes we would even notice. They could never tell us specifics that were important to us, like being able to put shipping charges on quotes, and other odds and ends. Also, part of the money they were asking for would apply to future versions that we NT only. We couldn't use that, and they refused to give us a Netware only upgrade price.

Solution to question
No change yet. The acct person said she was already aware of the things you mentioned. She thinks the problem is that some other things have not been posted/closed to GL yet. It gets a little confusing when Progression says it wants you to close the year before the month ... etc.

Batching. The customer invoices are posted together under an IPnnnn number as a batch into the GL. When she prints the trial balance, the IPnnnn transactions should all be listed. A couple of the invoices are not showing up while others in the same batch (IPnnnn) are.

She's got to do more work on it before we can make any further sensible questions out of this.

Really appreciate your help.